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What is Eko?

Remote teams can enhance their productivity and connection through a unified virtual workspace platform. This solution simplifies communication, collaboration, project oversight, and the sharing of knowledge among team members. By utilizing the virtual workspace, teams can maintain high levels of engagement and effectiveness while working from various locations. Amity stands out as a leader in providing innovative digital solutions, enabling individuals and organizations to harness technology for greater achievements. One of the flagship offerings from Amity is Eko, which serves as a vital tool for digital transformation. Our mission is to be your digital ally, guiding you on a journey of change and improvement. With a presence in Bangkok, London, Amsterdam, and Austin, Amity is committed to spearheading the global drive towards digitization. By transforming work environments, we create spaces where everyone can succeed, while promoting empowering interactions between managers, team members, and their employees, ultimately enhancing the overall workplace culture. Embracing these digital solutions is essential for thriving in today’s dynamic work landscape.

What is Amity Bots Plus?

Revolutionize your enterprise with Amity Bots Plus, an advanced AI solution tailored for businesses. Elevate your customer support framework with a state-of-the-art GPT-driven conversational AI chatbot combined with an AI voicebot. Seamlessly manage a vast array of AI agents from one unified platform. Discover the future of customer service as you effortlessly oversee thousands of AI agents, automate processes, and enhance internal knowledge retrieval, all through a singular integrated system. The groundbreaking features of Amity Bots Plus promise to transform your business operations by leveraging the potential of generative AI. Start by uploading a customized knowledge base, which can be developed in any language, allowing Amity Bots Plus to provide quick and accurate responses. Following the submission of your knowledge base, the platform will enter a training period to refine its understanding and precision regarding your specific business needs. Once this training concludes, Amity Bots Plus will be thoroughly prepared to effectively cater to your customer support demands, facilitating a more seamless experience for both employees and clients. With Amity Bots Plus, your organization is not merely embracing technology; it is embarking on a journey into the future of business operations, equipped with tools that foster innovation and efficiency.

Media

Media

Integrations Supported

Amity Bots
Amity Bots Plus
ChatGPT
Eko
Facebook
Facebook Messenger
LINE
WhatsApp

Integrations Supported

Amity Bots
Amity Bots Plus
ChatGPT
Eko
Facebook
Facebook Messenger
LINE
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$1.5 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Amity

Date Founded

2012

Company Location

United Kingdom

Company Website

www.amitysolutions.com/eko

Company Facts

Organization Name

Amity Solutions

Date Founded

2012

Company Location

Thailand

Company Website

www.amitysolutions.com/amity-bots-plus

Categories and Features

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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