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What is ElevateAI?

The developer-friendly API offers immediate access to transcription capabilities and customer experience artificial intelligence, drawing on two decades of research and validated case studies. ElevateAI puts NICE's groundbreaking AI technologies right at your fingertips, making it a reliable choice for both emerging startups and established global brands alike. With millions of users placing their trust in NICE, you can enhance customer experiences through APIs that are supported by over 20 years of expertise and a portfolio of 70 technology patents. Leveraging the latest advancements in AI, machine learning, and deep learning, our solutions operate within high-dimensional semantic spaces that maintain context awareness. Our transcription services are perpetually refined through billions of interactions in contact centers, ensuring the development of a model that is both highly accurate and broadly applicable. Furthermore, our enduring collaborations with top brands worldwide grant us an unparalleled ability to comprehend conversations on a massive scale, ultimately transforming customer engagement strategies. This commitment to innovation positions NICE as a leader in the ever-evolving landscape of customer experience technology.

What is Azure Speech to Text?

Efficiently transform audio recordings into written text in more than 85 languages and their distinct variations. You can boost accuracy by tailoring models to fit specialized terminology relevant to different fields. Harness the potential of spoken audio by enabling search functionalities or performing analytics on the transcribed content, which can lead to actionable insights, all within your preferred programming framework. Obtain top-notch audio-to-text transcriptions using advanced speech recognition technology. Broaden your vocabulary with specialized terms or construct custom speech-to-text models that meet your specific requirements. Deploy Speech to Text solutions in a versatile manner, whether in cloud environments or on local devices through containers. Utilize the same robust technology that supports speech recognition in numerous Microsoft products. Convert audio from a variety of inputs including microphones, audio files, and cloud-based storage solutions. Implement speaker diarization to track who is speaking and when during discussions. Enjoy well-organized transcripts that come with automatic formatting and punctuation. Additionally, personalize your speech models to adeptly recognize industry-specific terminology, thus enhancing overall efficiency. This level of customization ensures that the transcriptions are not only accurate but also contextually relevant.

Media

Media

Integrations Supported

Azure Marketplace
Microsoft 365
Microsoft Azure

Integrations Supported

Azure Marketplace
Microsoft 365
Microsoft Azure

API Availability

Has API

API Availability

Has API

Pricing Information

$0.18 per hour
Free Trial Offered?
Free Version

Pricing Information

$1 per audio hour
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NICE

Date Founded

1999

Company Location

United Kingdom

Company Website

www.elevateai.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

azure.microsoft.com/en-us/services/cognitive-services/speech-to-text/

Categories and Features

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Categories and Features

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

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