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What is ElevateAI?

The developer-friendly API offers immediate access to transcription capabilities and customer experience artificial intelligence, drawing on two decades of research and validated case studies. ElevateAI puts NICE's groundbreaking AI technologies right at your fingertips, making it a reliable choice for both emerging startups and established global brands alike. With millions of users placing their trust in NICE, you can enhance customer experiences through APIs that are supported by over 20 years of expertise and a portfolio of 70 technology patents. Leveraging the latest advancements in AI, machine learning, and deep learning, our solutions operate within high-dimensional semantic spaces that maintain context awareness. Our transcription services are perpetually refined through billions of interactions in contact centers, ensuring the development of a model that is both highly accurate and broadly applicable. Furthermore, our enduring collaborations with top brands worldwide grant us an unparalleled ability to comprehend conversations on a massive scale, ultimately transforming customer engagement strategies. This commitment to innovation positions NICE as a leader in the ever-evolving landscape of customer experience technology.

What is Dragon Professional?

Dragon Professional is a sophisticated speech recognition application that aids professionals in efficiently producing high-quality documents by converting spoken language into text with remarkable accuracy, reaching up to 99%. Specifically designed for Windows 11, it is also compatible with Windows 10 and serves various sectors, such as finance, education, and healthcare. With the ability to dictate documents three times faster than traditional typing, users benefit from enhanced productivity, and the software can transcribe previously recorded audio files as well. Additionally, it offers customizable features, allowing users to create tailored words and commands that streamline processes by reducing repetitive actions. Furthermore, Dragon Professional v16 includes access to Dragon Anywhere Mobile, a versatile cloud-based dictation solution for iOS and Android users, which ensures seamless productivity while on the go. This cutting-edge software not only boosts workflow efficiency but also enables users to effectively harness technology for superior document management and organization. Ultimately, it represents a significant advancement in how professionals can interact with their written communications.

Media

Media

Integrations Supported

Dragon Speech Recognition

Integrations Supported

Dragon Speech Recognition

API Availability

Has API

API Availability

Has API

Pricing Information

$0.18 per hour
Free Trial Offered?
Free Version

Pricing Information

$699 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NICE

Date Founded

1999

Company Location

United Kingdom

Company Website

www.elevateai.com

Company Facts

Organization Name

Nuance Communications

Date Founded

1992

Company Location

United States

Company Website

www.nuance.com/dragon/business-solutions/dragon-professional.html

Categories and Features

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Categories and Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

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