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What is EliteManufacturers?

Effectively manage your aftersales and work tickets by ensuring total transparency for all customers throughout the entire process. Track customer aftersales inquiries diligently and provide your teams with vital information, which will enable them to respond in a timely and effective manner. Reduce the time required for coordinating your engineers, giving them the autonomy to handle their tasks independently on-site, even without internet access. Gain a thorough understanding of the customer journey from the first lead to the final invoice, maintaining visibility at every step of the way. Communicate with your customers in real-time, using their preferred channels whenever necessary to enhance their experience. In addition, gather actionable data that can be easily reported throughout the entire process. Establish customizable triggers to connect with customers during key moments, which will also yield insights into the best communication methods and timing. Moreover, improve your decision-making capabilities by having access to both detailed data analyses and high-level summaries. This comprehensive approach not only keeps you attuned to your customers' needs but also boosts efficiency in your operations, ultimately leading to a more satisfied customer base. By prioritizing these strategies, you can foster stronger relationships and drive sustained business growth.

What is BEAM Advantage?

Established in 1994, BEAM Advantage is the brainchild of a committed software firm and a collective of industry veterans, comprising building specialists and experienced software developers, who have worked tirelessly over the last twenty years to become a leader in their field through continuous innovation driven by user feedback. The BEAM Advantageâ„¢ platform is employed by professionals worldwide to manage extensive building exteriors across numerous sites, optimizing both time and resource usage. Users can easily document their activities and generate reports directly from their mobile devices, facilitating effortless issue reporting and coordination of repairs. Crafting work orders and comprehensive instructions for team members is simple, allowing users to effectively prioritize tasks while maintaining communication with reliable contractors. Additionally, the intuitive interface is designed for accessibility, ensuring that even individuals with limited technical skills can operate the software with ease. This focus on user experience has significantly contributed to its widespread adoption in the industry.

Media

Media

Integrations Supported

Microsoft Dynamics 365
Microsoft Power Platform

Integrations Supported

Microsoft Dynamics 365
Microsoft Power Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Elite Dynamics

Date Founded

2015

Company Location

United Kingdom

Company Website

www.elitedynamics.co.uk/elitemanufacturers

Company Facts

Organization Name

Propeller Head

Date Founded

1994

Company Location

United States

Company Website

www.beamadv.com

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Job Shop

Billing & Invoicing
Capacity Management
Job Costing
Job Tracking
Order Management
Purchasing
Quality Control
Quotes / Estimates
Scheduling
Shipping Management
Traceability
Work Order Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Categories and Features

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