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What is Ellucian CRM Advise?

Provide students with a specialized academic advising CRM designed to meet their unique requirements. Efficiently track their academic development and address challenges through tailored solutions that steer them toward their aspirations. Equipped with a broad array of resources, students can manage their journey to graduation while receiving essential support from their educational institutions. The Advise platform integrates all departments and communications into a cohesive interface, allowing students to easily navigate every facet of their educational experience. Monitor academic performance and pinpoint students who may be at risk, enabling timely interventions through Ellucian's automated capabilities. Build stronger connections with these at-risk individuals through personalized communication, forward-thinking guidance, and flexible tasks that adapt to their changing needs. From the moment they enroll until they graduate, stay updated on student progress with customized dashboards and easy access to data. Streamline communication with centralized appointment scheduling to effectively oversee student interactions across multiple departments. By utilizing these resources, educational institutions can cultivate a more nurturing atmosphere that promotes student achievement at all levels of their academic journey, ultimately leading to higher retention and success rates. Additionally, this approach allows for a more engaged and informed student body, encouraging them to take charge of their educational experience.

What is Starfish?

EAB Starfish is a comprehensive student success and retention platform developed to help higher education institutions identify student needs, coordinate academic support, and improve graduation outcomes. The software provides a centralized environment where faculty, advisors, student services professionals, and administrators can collaborate to support learners throughout their educational experience. Its early warning system enables faculty members to submit academic alerts, progress surveys, and referrals when students demonstrate signs of difficulty or require additional assistance. Institutions can configure personalized intervention workflows that connect students with academic advising, tutoring, counseling, and other campus resources. Starfish includes appointment scheduling capabilities that allow students to book meetings with support personnel and help staff manage availability and service delivery. Its case and cohort management features enable institutions to organize student populations, document interactions, assign follow-up activities, and monitor the progress of targeted support initiatives. Operational reporting tools provide visibility into advising activities, student engagement, service utilization, and institutional support capacity. Strategic analytics dashboards help administrators analyze student performance, identify patterns associated with academic risk, and evaluate the results of retention programs. The platform also supports academic degree planning by helping students understand program requirements, follow recommended course pathways, and receive notifications when they deviate from their plans. By integrating student information, proactive interventions, academic planning, and institutional analytics, EAB Starfish helps colleges and universities improve retention, increase degree completion, and deliver more effective student support services.

Media

Media

Integrations Supported

Flywire

Integrations Supported

AWS Marketplace
WEKA

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Ellucian

Company Location

United States

Company Website

www.ellucian.com/solutions/ellucian-crm-advise

Company Facts

Organization Name

EAB

Date Founded

2007

Company Location

United States

Company Website

eab.com/products/starfish/

Categories and Features

Academic Advising

Not specified

Categories and Features

Academic Advising

Not specified

Appointment Scheduling

Calendar Sync
Client Database
Mobile Access
Online Booking
Online Payments
Room Booking Management

Scheduling

Alerts/Notifications
Calendar Management
Group Scheduling
Multi-Location
Real-time Scheduling
Room Booking Management

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