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What is Elo?

Self-service kiosks provide customers the autonomy to curate their own experiences, whether through placing orders, checking out, or registering as visitors. Elo offers a diverse array of customizable and modular products designed to help businesses innovate and adapt to changing consumer preferences. Whether you need a small computing device, a touchscreen interface, or a comprehensive self-service solution, Elo has the versatility to address a variety of requirements. By partnering with a network of industry players—including kiosk makers, independent software developers, payment systems, and value-added resellers—Elo is dedicated to assisting you in creating an efficient self-service kiosk. By providing an engaging platform with striking visuals and a wide selection of choices, you can greatly improve the customer experience while minimizing wait times and enhancing order precision. Additionally, for repeat customers, personalizing menu selections, offering complimentary extras, and providing special promotions can encourage customer retention and loyalty. In essence, Elo's offerings not only optimize business operations but also cultivate a more interactive and pleasurable experience for users, leading to greater customer satisfaction and enhanced brand reputation.

What is CX Connected Portal?

Elevate the satisfaction levels of your clients and partners by providing a tailored self-service experience through a dedicated portal and mobile application that seamlessly interfaces with your CRM, ERP, and customer support systems. Create a customer-oriented portal utilizing pre-made templates that feature flexible layouts, optional widgets, and interconnected forms. Empower customers to submit and track their support inquiries, delve into knowledge base articles, and obtain product details. Design a customized, intuitive mobile application that delivers an easy-to-navigate self-service experience customized to align with your customers' preferences. Ensure users receive timely updates regarding their support cases, renewals, and orders, while also recommending related products and services to enhance cross-selling potential and drive revenue growth. This all-encompassing strategy not only boosts customer engagement but also cultivates a sense of loyalty and satisfaction among your clientele, leading to long-term relationships. By prioritizing the user experience, you position your business as a leader in customer service excellence.

Media

Media

Integrations Supported

Epson TrueOrder KDS
Flooid
Nas.io
OfficeSpace Software
Vita Mojo

Integrations Supported

Epson TrueOrder KDS
Flooid
Nas.io
OfficeSpace Software
Vita Mojo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Elo Touch Solutions

Company Location

United States

Company Website

www.elotouch.com

Company Facts

Organization Name

MobileForce Software

Company Location

United States

Company Website

www.mobileforcesoftware.com

Categories and Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Categories and Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

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