Ratings and Reviews 1 Rating
Ratings and Reviews 5,194 Ratings
What is Emitrr?
Emitrr serves as an intelligent, human-like receptionist designed specifically for small businesses, allowing owners to concentrate on expanding their operations without the concern of missing important customer calls. By efficiently managing customer inquiries such as appointment bookings, providing quotes, and addressing frequently asked questions, Emitrr enhances customer interactions. It seamlessly integrates with your EHR/CRM systems to deliver real-time conversion metrics, minimize screen pop-ups, and offer additional benefits. With its web chat feature, Emitrr facilitates ongoing customer conversations via text, ensuring that patients do not have to wait for web responses. While small businesses invest significantly in website development, advertising, SEO, and various marketing efforts to attract visitors, statistics show that over 25% of these potential customers fail to convert. Furthermore, customers are not limited to waiting for live chats on the internet, as Emitrr empowers businesses to convert visitors even if they navigate away from the webpage. This innovative approach not only maximizes conversion rates but also enhances overall customer satisfaction by providing timely responses and support.
What is Birdeye?
Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
Integrations Supported
Axis LMS
DentiMax
CareCloud
DaySmart Appointments
Denticon
FareHarbor
IntakeQ
LendFoundry
LinkedIn
Mindbody
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$250/month
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Supported Platforms
SaaS
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Online Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Emitrr
Date Founded
2019
Company Location
United States
Company Website
emitrr.com
Company Facts
Organization Name
Birdeye
Date Founded
2012
Company Location
United States
Company Website
birdeye.com
Categories and Features
AI Review Management
Not specified
Business Text Messaging
Not specified
Business VoIP
Call Recording
Contact Management
IVR / Voice Recognition
Conversational AI
Omni-Channel
Virtual Assistant
Customer Experience
Customer Segmentation
Feedback Management
Knowledge Management
Customer Service
Appointment Management
Call Center Management
Knowledge Base
Live Chat
Surveys & Feedback
Virtual Assistant
Dental
Appointment Management
Inventory Management
Patient Engagement
Appointment Scheduling
Mobile Access
Progress Tracking
Reputation Management
Campaign Management
Response Management
Review Generation
Review Monitoring
Social Media Monitoring
Review Management
Campaign Management
Dashboard
Response Management
Review Monitoring
Review Notification
Review Request
Social Sharing
SMS Marketing
2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Telephony
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
VoIP
Categories and Features
AI Review Management
Not specified
Brand Protection
Case Management
Marketplace Monitoring
Prioritization
Social Media Monitoring
Competitive Intelligence
Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring
Conversational Marketing
Appointment Scheduling
Chatbot
Mobile Messaging
Multi-Channel Communication
Conversational Support
Not specified
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Personalization
Customer Engagement
Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat
Customer Experience
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Live Chat
Canned Responses
Customizable Branding
Proactive Chat
Website Visitor Tracking
Local Listing Management
Not specified
Local Marketing
Feedback Management
Live Chat
Online Listings Management
Review Management
Local SEO
Not specified
Payment Processing
ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
POS Transactions
Referral
Campaign Management
Contact Management
Feedback Management
Loyalty Program
Referral Tracking
Rewards Management
Reputation Management
Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
SEO
Competitor Analysis
Dashboard
Keyword Tracking
Rank Tracking
SMS Marketing
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Social Listening
Not specified
Social Media Monitoring
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video