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What is Encore?
Discover how our all-encompassing workforce management solution equips your organization to optimize resource usage, enhance flexibility, and elevate overall efficiency. Highlight to your clients the opportunities for revenue growth and the reduction of inefficiencies through Pixel-powered Encore features, including mobile timekeeping, job scheduling, and wireless forms. Transitioning to digital documentation eliminates the expenses, delays, and errors tied to conventional paperwork. This solution allows for the capture of filled-out documents straight from the field via smartphones or tablets, enabling the integration of images, digital signatures, and audio recordings. Moreover, it supports the seamless transfer of incomplete forms between devices, ensuring they are finalized efficiently within the organizational hierarchy. Additionally, on-site payment processing via credit or debit cards enhances convenience for customer transactions. Encore's adaptability to various industry needs ensures a tailored approach, making it a versatile choice for different sectors. By seamlessly integrating with numerous popular third-party applications, Encore mitigates the challenges associated with change management, facilitating a smooth transition into existing workflows. This adaptability not only optimizes operations but also significantly boosts user satisfaction throughout your organization, creating a more engaged and productive workforce. As a result, organizations can achieve greater operational cohesion and effectiveness in their daily activities.
What is Dispatch Science?
Dispatch Science streamlines and enhances every aspect of your delivery process.
Functioning as a Transport Management System, it automates, optimizes, and oversees all necessary operations for delivery businesses to thrive. The platform facilitates order booking and customer relationship management through a self-service portal, alongside features like pricing, real-time tracking with predictive estimated times of arrival, returns management, proof of delivery, barcode scanning, billing, and driver administration, all supported by an intuitive mobile app for iOS and Android.
Additionally, it excels as a route management tool, adeptly handling scheduled route oversight that seamlessly integrates with numerous on-demand and planned routes.
The robust API further enables automation to extend to various third-party applications, including accounting software, eCommerce platforms, and additional logistics services.
This versatile solution caters to a diverse array of industries where delivery services are essential, including sectors such as courier and parcel delivery, eCommerce last-mile logistics, manufacturing distribution, third-party logistics (3PL), food and beverage distribution for restaurants, as well as medical, hospital, and pharmaceutical deliveries, and finally, retail last-mile distribution.
By harnessing the power of Dispatch Science, businesses can not only improve efficiency but also enhance customer satisfaction through timely and reliable deliveries.
Integrations Supported
QuickBooks Online
ADP Document Cloud
ArcGIS
Dropbox
Extensiv 3PL Warehouse Manager
Freshdesk
Google Calendar
Microsoft OneDrive
SAP Cloud Platform
Zapier
Integrations Supported
QuickBooks Online
ADP Document Cloud
ArcGIS
Dropbox
Extensiv 3PL Warehouse Manager
Freshdesk
Google Calendar
Microsoft OneDrive
SAP Cloud Platform
Zapier
API Availability
Has API
API Availability
Has API
Pricing Information
Free
Free Trial Offered?
Free Version
Pricing Information
$675/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Actsoft
Company Location
United States
Company Website
workforce.actsoft.com/encore/
Company Facts
Organization Name
Dispatch Science
Date Founded
2016
Company Location
Canada
Company Website
www.dispatchscience.com
Categories and Features
Fleet Management
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Categories and Features
Courier
Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Digital Signature
Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Progress Tracking
Task Progress Tracking
Distribution
Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management
Fleet Management
Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management
Food Delivery
Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program
Logistics
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management
Order Entry
Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management
Route Planning
Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
Transportation Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management