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Ratings and Reviews 0 Ratings
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What is Enervee?
Our platform empowers utility customers to improve their decision-making skills and has proven successful in significantly altering shopping behaviors on a large scale. By providing a unified platform with a variety of solutions, it requires no IT resources and allows for swift implementation within weeks, rather than months. The Enervee Score® showcases energy efficiency, effectively unlocking a previously untapped market where consumers can now make knowledgeable, energy-conscious choices. Through the Enervee Products Choice Engine®, customers are directed towards more efficient purchases, which includes an extensive database of over 10,000 products, complete with efficiency ratings, detailed cost analyses, and price comparison tools. Furthermore, the Enervee Online Store streamlines the purchase of energy-efficient products by offering Energy Saving Instant Rebates directly at the time of purchase across multiple categories. Shoppers can explore a thorough overview of products and deals from all major retailers, including those that qualify for instant rebates, all aggregated onto a single platform. A range of incentives is available, addressing the needs of low-income households, demand response initiatives, downstream opportunities, and instant rebates, ensuring that energy efficiency benefits all customers. This comprehensive approach not only promotes sustainable choices but also cultivates a more educated and savvy consumer marketplace, ultimately leading to a brighter energy future for all.
What is Bidgely?
A significant reduction of 50% in calls concerning high bills has been observed, alongside a rise in customer satisfaction. Businesses can effectively anticipate and mitigate the need for customer support by proactively identifying potential issues. By sending timely, clear, and actionable notifications, they can engage customers before concerns arise, thereby reducing the volume of incoming inquiries. Moreover, a customized explanation for higher-than-usual bills can help customers adjust to fluctuations in their energy consumption. Informing clients about forthcoming seasonal changes and sharing energy-saving tips can further elevate their overall experience. Leveraging technology, integration with smart voice assistants such as Google Home and Amazon Echo offers personalized insights, allowing customers to inquire about billing, outages, appliance usage, projected costs, and available utility programs. On the other hand, customer service representatives often encounter difficulties when addressing billing issues, which can result in costly escalations and unneeded service calls. To combat this, the Bidgely Bill Analyzer, an AI-enhanced resource for customer service agents, provides comprehensive insights into individual customer appliance usage, boosting both service efficiency and effectiveness. This forward-thinking strategy not only enhances the quality of customer interactions but also empowers agents to resolve issues more rapidly, ensuring a smoother overall service experience for clients. Ultimately, the combination of proactive communication and advanced analytical tools fosters a more satisfied customer base while optimizing service operations.
Integrations Supported
Itron Enterprise Meter Data Management
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Enervee
Date Founded
2010
Company Location
United States
Company Website
www.enervee.com
Company Facts
Organization Name
BIDGELY
Company Location
United States
Company Website
www.bidgely.com
Categories and Features
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
Categories and Features
Utility Management Systems
Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management
