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What is Engage2Serve?

Engage2Serve (e2s) is a worldwide leader in Student Lifecycle CRM solutions, catering specifically to colleges and universities. Our mission is to enhance the overall student journey and engagement, spanning from the initial contact through enrollment, the beginning of classes, graduation, and continuing support for alumni relationships. This comprehensive approach encompasses mentoring and career development modules. Our entire suite of solutions is seamlessly integrated into a single platform that is mobile-first, cloud-based, and designed for student usability, ensuring an intuitive experience that is simple to implement. We believe that fostering lifelong connections with students is essential for institutional success.

What is EAB Navigate360?

EAB Navigate360 provides a cloud-based student relationship management and engagement platform designed to support colleges and universities throughout the recruitment, enrollment, retention, and alumni engagement processes. The solution brings together student information, institutional communications, academic advising activities, and support services within a connected technology environment. Its coordinated care network enables faculty, advisors, and administrators to collaborate on student needs using shared profiles, case records, referrals, alerts, and follow-up tasks. Staff can organize advising appointments, create targeted communication campaigns, administer surveys, and track student progress through configurable workflows. Navigate360 includes embedded AI assistants that automate routine activities such as drafting student messages, preparing meeting summaries, generating reports, and initiating outreach campaigns. A student-facing AI navigator provides access to institution-approved information, answers common questions, recommends resources, and helps learners identify appropriate next steps. The platform's enrollment management capabilities support prospective student tracking, application workflows, recruitment events, automated communications, and admissions performance analysis. Its Student Engagement Hub offers mobile and desktop tools for appointment scheduling, academic planning, financial resources, campus communications, and career exploration. Advanced analytics features include predictive modeling, population health assessments, intervention tracking, customizable dashboards, and automated reporting to help institutions evaluate student outcomes. With integrations for student information systems, learning management platforms, and other campus applications, Navigate360 helps higher education organizations streamline operations, deliver personalized student support, and improve institutional performance.

Media

Media

Integrations Supported

Calendly
Jenzabar
Microsoft Dynamics 365
SurveyMonkey
e2s Scholarship Management

Integrations Supported

HostBill

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS
iPhone

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Engage2Serve

Date Founded

2014

Company Location

United States

Company Website

www.engage2serve.com

Company Facts

Organization Name

EAB

Date Founded

2007

Company Location

United States

Company Website

eab.com/solutions/navigate360/

Categories and Features

Alumni Management

Not specified

Higher Education

Not specified

Categories and Features

Academic Advising

Not specified

Higher Education

Not specified

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