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Ratings and Reviews 0 Ratings
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What is Enghouse Smart Interaction Recording?
An all-encompassing system for recording across multiple channels, monitoring quality, and performing voice analytics is employed by enterprises around the world, providing compliance and security enhancements that raise service standards. By utilizing advanced audio mining and speech-to-text technologies, in conjunction with a refined text indexing and search system, organizations can extract invaluable insights about their customers. The Smart Interaction Recording functions as a cloud-centric, multi-tenant platform that enables Telecom Operators to present a comprehensive suite of services. This capability allows operators to provide their corporate clients with compliant recording solutions specifically designed for sectors such as finance, insurance, and healthcare, ensuring adherence to regulatory mandates while boosting operational efficiency. In addition, this flexible platform fosters ongoing enhancements in customer engagement, satisfaction, and overall service delivery, ultimately contributing to a more client-focused approach.
What is AssemblyAI?
Convert audio and video files, as well as real-time audio streams, into accurate written text effortlessly using AssemblyAI's advanced speech-to-text APIs. Elevate your audio processing capabilities with features such as intelligent insights, summarization, content moderation, and topic identification, all powered by cutting-edge AI technology. AssemblyAI places a strong emphasis on providing an outstanding developer experience, which includes comprehensive tutorials, thorough changelogs, and extensive documentation. Our user-friendly API offers a wide array of solutions tailored to meet your business's speech-to-text needs, ranging from basic transcription services to detailed sentiment analysis. We serve businesses of all sizes, providing affordable speech-to-text solutions that foster growth and scalability. Capable of handling millions of audio files each day, our services are utilized by a diverse clientele, including many Fortune 500 companies. The Universal-2 model stands as our crowning achievement in speech-to-text technology, skillfully capturing the intricacies of human speech to produce audio data that yields clearer, actionable insights. Our dedication to continuous innovation guarantees that we consistently enhance our services to align with the dynamic needs of our customers. Furthermore, our team is committed to providing responsive support, ensuring users have the assistance they need at every step of their journey.
Integrations Supported
Activepieces
C#
Nekton.ai
Orate
PHP
Python
Ruby
Steamship
TypeScript
Vocode
Integrations Supported
Activepieces
C#
Nekton.ai
Orate
PHP
Python
Ruby
Steamship
TypeScript
Vocode
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$0.00025 per second
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Enghouse Networks
Date Founded
1984
Company Location
Canada
Company Website
enghousenetworks.com
Company Facts
Organization Name
AssemblyAI
Date Founded
2017
Company Location
United States
Company Website
www.assemblyai.com
Categories and Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Categories and Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Transcription
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding