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Ratings and Reviews 3 Ratings
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What is Enghouse Smart Interaction Recording?
An all-encompassing system for recording across multiple channels, monitoring quality, and performing voice analytics is employed by enterprises around the world, providing compliance and security enhancements that raise service standards. By utilizing advanced audio mining and speech-to-text technologies, in conjunction with a refined text indexing and search system, organizations can extract invaluable insights about their customers. The Smart Interaction Recording functions as a cloud-centric, multi-tenant platform that enables Telecom Operators to present a comprehensive suite of services. This capability allows operators to provide their corporate clients with compliant recording solutions specifically designed for sectors such as finance, insurance, and healthcare, ensuring adherence to regulatory mandates while boosting operational efficiency. In addition, this flexible platform fosters ongoing enhancements in customer engagement, satisfaction, and overall service delivery, ultimately contributing to a more client-focused approach.
What is Cockatoo?
Transform your audio or video files into text documents effortlessly with Cockatoo, a top-tier speech-to-text application celebrated for its exceptional speed and accuracy, boasting an impressive precision rate of up to 99% that surpasses human transcription efforts, all made possible through cutting-edge machine learning technology. With Cockatoo, converting an hour-long audio recording into a written transcript takes merely 2-3 minutes, making it 30 times quicker than traditional manual transcription and exceeding the performance of similar services. Our platform supports transcription in a wide array of languages and dialects from around the world, establishing Cockatoo as your all-in-one solution for converting files to text. By simply uploading your audio or video in any format, you will receive your text transcript almost immediately. We offer a variety of flexible pricing plans tailored to different budgets, ensuring that AI-powered transcription is accessible to all users. Furthermore, you can download your transcripts in several formats, such as srt, docx, pdf, or txt, allowing for easy sharing and customization to fit your needs. There’s no requirement for you to extract audio from video files; we manage that aspect for you, simplifying the entire transcription process. Just drag and drop your files, and enjoy the convenience and efficiency that Cockatoo delivers. Users consistently find that our platform is not only fast but also incredibly intuitive, enhancing the overall experience of transcription. Explore the benefits of seamless transcription today and discover how Cockatoo can revolutionize your workflow.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$15 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Enghouse Networks
Date Founded
1984
Company Location
Canada
Company Website
enghousenetworks.com
Company Facts
Organization Name
Cockatoo
Company Website
www.cockatoo.com
Categories and Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Categories and Features
Transcription
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding