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Ratings and Reviews 0 Ratings
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What is Enghouse Smart Interaction Recording?
An all-encompassing system for recording across multiple channels, monitoring quality, and performing voice analytics is employed by enterprises around the world, providing compliance and security enhancements that raise service standards. By utilizing advanced audio mining and speech-to-text technologies, in conjunction with a refined text indexing and search system, organizations can extract invaluable insights about their customers. The Smart Interaction Recording functions as a cloud-centric, multi-tenant platform that enables Telecom Operators to present a comprehensive suite of services. This capability allows operators to provide their corporate clients with compliant recording solutions specifically designed for sectors such as finance, insurance, and healthcare, ensuring adherence to regulatory mandates while boosting operational efficiency. In addition, this flexible platform fosters ongoing enhancements in customer engagement, satisfaction, and overall service delivery, ultimately contributing to a more client-focused approach.
What is Dictation - Voice to Text?
Dictation - Voice to Text is a multifunctional application designed for users to dictate, record, and translate text, effectively removing the necessity for manual typing and providing a smooth dictation experience with a single speaker at the microphone. Supporting over 40 languages for both dictation and translation, it allows users to effortlessly alternate between multiple language projects with a simple click. The application features advanced AI-powered transcription capabilities, which enable users to transcribe audio files, videos, voice memos, URLs, and even content from YouTube by leveraging cutting-edge speech recognition technology. Moreover, audio recordings and text documents can be easily accessed via the Apple 'Files' app, facilitating straightforward sharing. With the integration of iCloud synchronization, any text produced is instantly updated across all devices using Dictation, including iPhones, iPads, macOS systems, and Apple Watches. The app also takes into account system font size preferences and offers adjustable button sizes, promoting accessibility for users with visual impairments and ensuring a welcoming experience for everyone. This extensive range of features and user-centric design makes Dictation an invaluable resource for individuals aiming to enhance their writing efficiency. In essence, the application not only simplifies the dictation process but also fosters a more inclusive environment for diverse users.
Integrations Supported
Apple Files
Facebook
OpenAI
WhatsApp
YouTube
iCloud
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Enghouse Networks
Date Founded
1984
Company Location
Canada
Company Website
enghousenetworks.com
Company Facts
Organization Name
Christian Neubauer
Company Location
Germany
Company Website
ibn-software.com/apps/dictate
Categories and Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording