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What is Enghouse Smart Interaction Recording?
An all-encompassing system for recording across multiple channels, monitoring quality, and performing voice analytics is employed by enterprises around the world, providing compliance and security enhancements that raise service standards. By utilizing advanced audio mining and speech-to-text technologies, in conjunction with a refined text indexing and search system, organizations can extract invaluable insights about their customers. The Smart Interaction Recording functions as a cloud-centric, multi-tenant platform that enables Telecom Operators to present a comprehensive suite of services. This capability allows operators to provide their corporate clients with compliant recording solutions specifically designed for sectors such as finance, insurance, and healthcare, ensuring adherence to regulatory mandates while boosting operational efficiency. In addition, this flexible platform fosters ongoing enhancements in customer engagement, satisfaction, and overall service delivery, ultimately contributing to a more client-focused approach.
What is EaseText Audio to Text Converter?
An effective solution for transforming audio into text seamlessly.
EaseText's audio-to-text converter is an AI-driven software that facilitates offline audio transcription, offering real-time conversion of audio into text. With a focus on data security, this tool operates entirely on your device, ensuring your information remains private. It boasts support for multiple languages and delivers impressive accuracy rates. Additionally, users have the option to tailor various features, including the ability to transcribe dialogues with multiple speakers and create concise summaries of discussions and meetings. With EaseText Audio Converter, you have the flexibility to save your transcriptions in formats like TXT, WORD, HTML, or PDF.
Highlighted features include:
1. High-quality audio-to-text conversion.
2. Real-time transcription of spoken words.
3. Capability to record meetings and take notes via platforms such as Microsoft Teams, Google Meet, and Zoom.
4. Fast batch file conversion options.
5. Versatile saving options for text transcripts, including PDF, HTML, and TXT.
6. Multilingual support to cater to different users and contexts.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$2.95/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Enghouse Networks
Date Founded
1984
Company Location
Canada
Company Website
enghousenetworks.com
Company Facts
Organization Name
EaseText Software
Date Founded
2010
Company Location
Hong Kong
Company Website
www.easetext.com
Categories and Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Categories and Features
Transcription
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding