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Ratings and Reviews 0 Ratings
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What is DDI System?
Outstanding customer service tools consist of various components including activities, communications, statuses, and sales histories. By using shared calendars, your team can maintain synchronization on related transactions, manage tasks effectively, and keep detailed activity logs. This platform showcases a top-tier webstore that guarantees secure credit card and account payment processing. You can effortlessly review project quotes and utilize a Product Information Management (PIM) system to manage detailed product content, thereby crafting a seamless shopping experience for your customers. Essential sales tools are accessible on your smartphone or tablet with touch-screen functionality, allowing you to access ERP data from nearly any location at any moment. Additionally, you can adjust orders and quotes, add new customers or products, monitor both open and settled receivables, and facilitate online invoice payments. Inform ERP serves as an all-encompassing solution specifically designed for wholesale distributors, offering advanced tools aimed at improving forecasting and accuracy. With the fastest POS system available in the industry, your sales counter can achieve heightened efficiency. Moreover, you gain comprehensive control and insight into your warehouse operations, leading to better management and enhanced productivity. The combination of these tools not only increases operational efficiency but also significantly enriches the customer experience, ultimately fostering customer loyalty and satisfaction.
Integrations Supported
Conexiom
StockIQ
White Cup BI
Anaesthetic Private Practice
AutoRepair Cloud
Avalara
B2Sell
Blue Ridge
C2CRM
CSX eCommerce
Integrations Supported
Conexiom
StockIQ
White Cup BI
Anaesthetic Private Practice
AutoRepair Cloud
Avalara
B2Sell
Blue Ridge
C2CRM
CSX eCommerce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Epicor Software
Date Founded
1972
Company Location
United States
Company Website
www.epicor.com/en-us/industry-productivity-solutions/distribution/platforms/eclipse/
Company Facts
Organization Name
Advantive
Date Founded
2022
Company Location
United States
Company Website
www.advantive.com/brands/ddi-system/
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Distribution
Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management
Financial Management
Budgeting & Forecasting
Cash Management
Consolidation / Roll-Up
Currency Management
Financial Reporting
Investment Management
Project Management
Revenue Recognition
Risk Management
Tax Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Inventory Management
Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Plumbing
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Supply Chain Management
Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management
Warehouse Management
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management
Categories and Features
Distribution
Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management
ERP
Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management