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What is Equip360?

GenAlpha serves as the provider for Equip360, the leading B2B eCommerce platform tailored for equipment manufacturers. Equip360 stands out as an innovative technology solution that encompasses eCommerce capabilities alongside a parts catalog that can be accessed in both 2D and 3D formats. Additionally, it provides valuable aftermarket business analytics, enhancing decision-making for its users. This comprehensive suite of tools is designed to streamline operations and drive growth for manufacturers in the competitive equipment industry.

What is CADshare?

Boosting customer satisfaction, enhancing profit margins, and securing a notable competitive advantage can be achieved through optimizing your aftermarket sales and support workflows. Implementing a user-friendly online portal for customers enables you to revolutionize your engineering and commercial data utilizing our flexible, scalable, and cost-effective solution. By revitalizing your aftermarket sales strategies and eliminating inefficient practices, you can unlock new revenue streams. As aftermarket profit margins continue to climb, simplifying access to spare parts and delivering top-notch customer service becomes essential for maximizing your profit potential. Digitizing your aftermarket sales operations ensures precise order fulfillment, resulting in a dramatic reduction in errors, with CADshare users reporting as much as a 95% drop in ordering inaccuracies. Embracing automation in your aftermarket processes allows you to close more transactions without slashing prices, making it a vital aspect of your competitive strategy. Moreover, our research shows that CADshare has increased customer support efficiency by 77%, underscoring the importance of superior support in effectively marketing your offerings. This strategic shift not only enhances your operational effectiveness but also builds strong customer loyalty and trust, paving the way for sustained business growth. Ultimately, the integration of these improvements transforms your organization into a more agile and responsive entity in the marketplace.

Media

Media

Integrations Supported

Epicor Kinetic
Infor CRM
Mailchimp
Microsoft Dynamics 365
SAP Analytics Cloud
ThingWorx Navigate

Integrations Supported

Epicor Kinetic
Infor CRM
Mailchimp
Microsoft Dynamics 365
SAP Analytics Cloud
ThingWorx Navigate

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GenAlpha

Date Founded

2012

Company Location

United States

Company Website

genalpha.com

Company Facts

Organization Name

CADshare

Date Founded

2013

Company Location

Ireland

Company Website

cadshare.com

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Categories and Features

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