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What is EquipmentCloud?

EquipmentCloud® serves as a comprehensive digital transformation platform tailored for mid-sized manufacturers of machinery and equipment, emphasizing agility and enhancing after-sales support. This solution empowers you to streamline your operations, boost customer retention, and facilitate innovative data-driven business models seamlessly in one integrated platform. With user-friendly, customizable modules, you can systematically digitalize and expand your applications according to your needs. By consolidating all your data in one location, you can significantly reduce costs and save valuable time. Establish a robust foundation for a digital transformation that elevates your service and after-sales operations from merely a cost center to a lucrative profit center, ultimately propelling your business towards superior service offerings and growth opportunities. Embrace the potential of digitalization to redefine your operational efficiency and customer engagement.

What is Empolis?

Empolis Smart Cloud acts as a trusted partner in the field of Smart Information Management. With the capabilities of Empolis Smart Cloud, we support you in developing a customized service application, whether it is intended for internal use within your organization or for distribution to customers via licensing agreements. Furthermore, Empolis Service Express tackles the issue of scattered knowledge that resides across different systems and within the minds of your team members, making it difficult to locate answers quickly. By unifying all of your organization’s knowledge, Service Express establishes a centralized knowledge management system, ensuring that you have a singular source of information to resolve all your queries. This efficient methodology not only boosts productivity but also conserves essential time for your organization, allowing you to focus on what truly matters. Embracing this approach can significantly transform the way your team manages and accesses information.

Media

Media

Integrations Supported

Microsoft Entra ID
OpenScape Session Border Controller
Oracle APEX
Quanos SIS.one

Integrations Supported

Salesforce

API Availability

Has API

API Availability

Pricing Information

€79/month/machine
Price per connected machine
Free Trial Offered?

Pricing Information

$16.50 per user per month

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kontron AIS

Date Founded

1990

Company Location

Germany

Company Website

equipmentcloud.io

Company Facts

Organization Name

Empolis

Date Founded

1986

Company Location

Germany

Company Website

www.empolis.com

Categories and Features

Equipment Maintenance

Customer Database
Maintenance Scheduling
Work Order Management

IoT

Configuration Management
Data Management
Device Management
Performance Management
Visualization

Categories and Features

Big Data

Collaboration
Data Blends
Data Cleansing
Data Mining
Data Visualization
High Volume Processing
Predictive Analytics
Templates

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Full Text Search
Knowledge Base Management
Self Service Portal

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