Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Datagate Telecom Billing Reviews & Ratings
    11 Ratings
    Company Website
  • Ant Media Server Reviews & Ratings
    227 Ratings
    Company Website
  • Kasm Workspaces Reviews & Ratings
    125 Ratings
    Company Website
  • Wallester Reviews & Ratings
    259 Ratings
    Company Website
  • Private Internet Access (PIA) Reviews & Ratings
    38 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,583 Ratings
    Company Website
  • Picafuel Reviews & Ratings
    6 Ratings
    Company Website
  • Aizon Reviews & Ratings
    1 Rating
    Company Website
  • Qminder Reviews & Ratings
    337 Ratings
    Company Website
  • iDenfy Reviews & Ratings
    242 Ratings
    Company Website

What is Ericsson Digital BSS?

Ericsson's telecom charging and billing solutions are versatile, business-focused software systems used by over 300 operators around the world. These platforms currently serve more than one billion customers globally, effectively addressing the varied needs of operators, service providers, and end-users alike. They encompass all revenue channels, including B2C, B2B, and B2B2X, enabling companies to maximize and safeguard their revenue streams while taking advantage of new business prospects in traditional telecom, digital services, 5G, and the Internet of Things. In addition, users will enjoy a cohesive platform that streamlines the management of all services and users, regardless of payment method or access type. The robust data mediation capabilities improve customer experience by ensuring precise data collection from the network. Moreover, these solutions provide a cloud-based, tailored, and contextual customer experience across multiple digital interfaces, which greatly enhances user satisfaction and engagement. This comprehensive approach not only meets current demands but also positions organizations to thrive in an evolving market landscape.

What is Csmart Gen AI and AI/ML Platform?

Csmart Gen AI & AI/ML is an innovative platform dedicated to generative AI and machine learning tailored for the telecommunications industry, aimed at enhancing intelligent automation and real-time personalization. Crafted specifically for operators and digital service providers, this platform empowers businesses to: Improve customer engagements: Leverage AI to tailor interactions across multiple channels, thereby boosting consumer satisfaction and fostering loyalty. Optimize network performance: Utilize predictive analytics and anomaly detection to enhance network operations while simultaneously reducing costs. Enable data-driven decision-making: Transform vast amounts of telecom data into actionable insights that can inform more effective product launches, marketing approaches, and customer support strategies. The platform is designed for seamless integration with various Csmart modules, complies with TM Forum-aligned APIs, and supports deployment in both cloud and hybrid environments. Furthermore, it is built to be flexible and scalable, allowing businesses to adjust with growth and evolving service offerings, which is crucial in maintaining a competitive edge. These combined attributes establish Csmart as a vital resource for contemporary telecommunications companies, ensuring they can navigate the complexities of the industry effectively.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Custom
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ericsson

Date Founded

1876

Company Location

Sweden

Company Website

www.ericsson.com/en/portfolio/digital-services/digital-bss

Company Facts

Organization Name

Covalense Digital Solutions

Date Founded

2006

Company Location

India

Company Website

covalensedigital.com

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Popular Alternatives

Popular Alternatives

Csmart Customer Value Management (CVM) Reviews & Ratings

Csmart Customer Value Management (CVM)

Covalense Digital Solutions
Csmart Digital BSS Platform Reviews & Ratings

Csmart Digital BSS Platform

Covalense Digital Solutions
Csmart CX Reviews & Ratings

Csmart CX

Covalense Digital Solutions
Csmart Network API Enablement Platform Reviews & Ratings

Csmart Network API Enablement Platform

Covalense Digital Solutions
CostGuard Reviews & Ratings

CostGuard

IDI Billing Solutions
Csmart Campaign Management System Reviews & Ratings

Csmart Campaign Management System

Covalense Digital Solutions