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What is Evolve IP?

Maximize your workforce’s potential by utilizing premium collaboration solutions from Microsoft and Cisco, seamlessly integrated with Evolve IP’s acclaimed enterprise voice and communication services. Our bespoke Purpose-Built® offering is tailored to your organization's needs, significantly boosting employee productivity and improving operational efficiency. Evolve IP Desktop Services, which encompass DaaS, RMM, ITaaS, and more, empower your team to work remotely while allowing IT departments to easily manage, secure, and update devices and applications for all users. Enhance your customer service capabilities with Evolve IP's highly regarded omnichannel contact center solution, recognized in Gartner’s CCaaS Magic Quadrant for three consecutive years and achieving the highest client recommendation score among all vendors assessed. This customized communications and contact center platform is specifically designed to address your business’s unique requirements, ensuring effective and seamless communication. By opting for Evolve IP, you are making a strategic investment in technology that not only enhances your organization's productivity but also improves overall employee satisfaction and engagement. Ultimately, this holistic approach will lead to a more cohesive and efficient work environment for your entire team.

What is Accops Digital Workspace?

The contemporary work environment has transitioned to a hybrid model, with many employees now working remotely and accessing business applications and data from various locations while using different devices in unique ways. As a result, companies around the globe are actively exploring strategies to move away from conventional hardware-centric IT systems toward fully software-defined infrastructures. Their goal is to enable employees to work efficiently, securely, and smoothly, regardless of where they are or which devices and networks they utilize. Nevertheless, they face significant challenges, including data security concerns, the intricacies of managing IT infrastructure, and the increasing costs associated with creating a digital workspace. To address these hurdles, Accops Digital Workspace provides a comprehensive zero-trust end-user computing solution that ensures secure and immediate access to business applications from any location, device, or network. Furthermore, the Accops solution suite includes virtualization capabilities for end-user computing, allowing organizations to effectively oversee their remote teams. This forward-thinking strategy not only boosts security but also optimizes workflows, positioning companies to succeed in the fast-evolving digital era. Ultimately, embracing such innovative solutions is essential for organizations aiming to adapt and thrive amidst these new challenges.

Media

Media

Integrations Supported

Salesforce
Accops HyID
Accops HySecure
Act!
Amazon Web Services (AWS)
Azure Marketplace
Dropbox
Google Contacts
Google Workspace
Microsoft 365
Microsoft Azure
Microsoft Excel
Microsoft Hyper-V
Microsoft Word
Sage CRM
Skype
Sugar Sell
VMware vSphere
Zendesk
Zoho CRM Plus

Integrations Supported

Salesforce
Accops HyID
Accops HySecure
Act!
Amazon Web Services (AWS)
Azure Marketplace
Dropbox
Google Contacts
Google Workspace
Microsoft 365
Microsoft Azure
Microsoft Excel
Microsoft Hyper-V
Microsoft Word
Sage CRM
Skype
Sugar Sell
VMware vSphere
Zendesk
Zoho CRM Plus

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Evolve IP

Date Founded

2011

Company Location

United States

Company Website

www.evolveip.net

Company Facts

Organization Name

Accops

Company Location

India

Company Website

www.accops.com/products/digital-workspace

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Desktop as a Service (DaaS)

Admin Console
Application Management
BYOL Management
Backup & Recovery
Cloud Encryption
Device Management
File Management
GPU Virtualization
Multi-Factor Authentication
Policy Management
Single Sign On
User Provisioning

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Virtual Desktop (VDI)

Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration

Categories and Features

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Virtual Desktop (VDI)

Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration

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