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What is Evvox?

Evvox is a versatile platform specifically crafted for the insurance industry. Our main objective is to help you explore new growth opportunities while improving your business performance. This is accomplished through an innovative combination of advanced analytics, artificial intelligence, machine learning, smart routing, customer segmentation, lifetime value evaluation, and strategies for cross-selling and upselling, all of which are readily accessible for your organization. A key highlight of our data platform is its ability to seamlessly integrate new data into existing models, ensuring that information is presented in the most relevant manner for your specific needs. With 25 years of experience in data ingestion, we have optimized our processes to enhance the speed of new data integration by five to ten times. We supply crucial data models along with external data sources, while you contribute your existing data, enabling us to build a strong foundation for actionable insights together. These insights are then delivered straight to your sales team, equipping them to unlock greater value for customers and pursue new business prospects. By utilizing our platform, you can effectively convert data into a competitive advantage that not only drives growth but also cultivates enduring customer relationships. Ultimately, our commitment to innovation and collaboration ensures that your business remains at the forefront of the industry.

What is Cara?

Cara by Oyster Technologies, Inc. is a comprehensive AI-driven service and communication platform tailored for insurance agencies, brokerages, and MGAs. It unifies policy servicing, customer support, and internal collaboration under one intelligent system, powered by domain-trained generative AI. The platform consists of modular components that work together—Copilot, Service, Communication, and Knowledge—each designed to automate distinct parts of the insurance workflow. With Copilot, agents can analyze quotes, compare contracts, summarize policies, and automate form generation for faster bind submissions. The Service module centralizes all customer inquiries into a unified ticketing environment, where AI drafts responses, generates COIs, and automates follow-ups. Cara’s Communication AI enables around-the-clock support via voice and email, triaging calls, capturing claim FNOLs, and routing requests instantly. The Knowledge module lets teams upload and search across vast document sets, extracting insights and answers from policy data with secure, private AI models. Integrations with leading CRMs and AMS platforms, including Google Workspace, Outlook, Salesforce, and HubSpot, ensure a seamless fit within existing infrastructure. Designed with compliance and privacy at its core, Cara keeps all client and policy data encrypted and agency-owned. By automating over 70% of servicing workflows and saving each agent more than 10 hours per week, Cara transforms insurance operations into a faster, smarter, and more scalable business model.

Media

Media

Integrations Supported

Azure Data Factory
Azure Data Lake
Azure Databricks
Azure Event Hubs
Azure Machine Learning
Azure SQL Database
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Live Commerce
Microsoft Outlook
Salesforce

Integrations Supported

Azure Data Factory
Azure Data Lake
Azure Databricks
Azure Event Hubs
Azure Machine Learning
Azure SQL Database
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Live Commerce
Microsoft Outlook
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Evvox

Company Location

United States

Company Website

www.evvox.ai/

Company Facts

Organization Name

Oyster Technologies

Date Founded

2024

Company Location

United States

Company Website

www.getcara.ai/

Categories and Features

Categories and Features

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