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What is ExitRight?

Improving employee retention can be effectively accomplished by implementing comprehensive exit interviews, monitoring turnover metrics, and engaging in thorough data analysis. Gaining insight into why employees leave is essential for understanding the internal workings of your organization. HSD Metrics' ExitRight® helps you enhance retention by providing: - In-depth exit interviews - Turnover statistics - Extensive data examination ExitRight® is designed for all employees, from entry-level positions to top management. We compile insights from exit trends across your organization, illuminating both the strengths of your company and the areas that require improvement. Unlike other exit interview solutions that necessitate costly software installations and extensive training, outsourcing your exit interviews to HSD Metrics’ ExitRight® allows your HR team to utilize the intuitive ExitRight® platform easily, enabling them to review individual reports and monitor broader trends with efficiency. This seamless approach not only conserves time but also significantly improves the quality of data gathered during exit interviews, ultimately leading to a more effective retention strategy. Moreover, the valuable insights derived from these interviews can drive meaningful changes in workplace culture and employee satisfaction.

What is Aspect Workforce?

Elevate employee engagement and enhance productivity in your contact center without increasing expenses. Aspect Workforce, which was formerly referred to as Alvaria Workforce and Aspect Workforce Management, equips your business with vital tools designed to streamline operations, monitor and improve agent performance, and reduce employee turnover. Featuring cutting-edge workforce optimization capabilities, the WEM Suite integrates employee-centered improvements such as gamification, making it the most comprehensive workforce engagement solution currently available. By implementing Aspect Workforce, you can maximize the potential of your contact center technology, regardless of whether your team operates on-site, remotely, or from home. Choose specific resources from our WEM collection to promote superior customer interactions, enrich customer experiences, and foster a more engaged workforce, all while keeping operational costs in check. Seize this chance to significantly enhance the dynamics of your workplace and create a more motivated environment for your team. Investing in your workforce not only benefits employee satisfaction but also translates into better service for your customers.

Media

Media

Integrations Supported

Aspect Performance
Aspect Quality

Integrations Supported

Aspect Performance
Aspect Quality

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HSD Metrics

Date Founded

1992

Company Location

United States

Company Website

hsdmetrics.com/surveys/exitright-interviews-turnover-information/

Company Facts

Organization Name

Aspect, an Alvaria Brand

Date Founded

2021

Company Location

United States

Company Website

www.aspect.com

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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