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What is Expedock?

We offer tailored solutions that specifically address the everyday needs of freight operations, empowering freight forwarders like you to optimize business workflows and provide outstanding customer service. By eliminating the manual reconciliation of invoices and the tedious processing of extensive statements, we significantly boost your team's capacity to handle exceptions and strive for operational excellence. Our state-of-the-art shipment visibility platform streamlines the tracking of shipments, thus reducing the burden on your team when it comes to updates. With the application of AI training and rigorous quality assurance measures, you can achieve an impressive 99% accuracy in data entry. Automating routine tasks within your accounting department alleviates them from monotonous manual work, allowing them to concentrate more on customer service and essential operational responsibilities. Additionally, our system grants you the ability to track employee productivity and monitor the status of tasks, including deadlines, priority levels, accuracy, output, and time management, ensuring that all tasks are addressed promptly. Moreover, by delegating complex tasks that require human insight, you not only ease your team's workload but also gain valuable productivity insights through our advanced analytics tools. These improvements not only enhance operational efficiency but also contribute to increased satisfaction levels for both your team members and your customers. In this way, we help create a more streamlined, effective organization that thrives in a competitive market.

What is CDM Web Freight?

CDM Web Freight provides an all-inclusive online platform designed to streamline the management of freight forwarding and NVOCC activities. Users within the freight forwarding sector can easily upload relevant shipment documents and images to their specific shipment records, enabling them to select which documents are accessible to all parties involved. In addition, CDM Web Freightâ„¢ integrates with top air, ocean, trucking, and rail carriers via EDI and Web Services. This robust platform guarantees complete visibility for customers regarding their shipment statuses, thereby improving communication and operational efficiency. With CDM Web Freight, stakeholders can collaborate more effectively and stay informed throughout the shipping process.

Media

Media

Integrations Supported

CargoWise
Magaya CRM
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Shipthis

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$75 per user per month

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Expedock

Date Founded

2019

Company Location

United States

Company Website

www.expedock.com

Company Facts

Organization Name

CDM Software Solutions

Date Founded

1988

Company Location

United States

Company Website

www.s-c-technology.com/freight-forwarding-operations/

Categories and Features

Freight

Not specified

Freight Forwarding

Not specified

Categories and Features

Freight

3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
Local Forwarders
Rate Management
Shipment Tracking
Warehouse Management
Waybills

Freight Forwarding

Not specified

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

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