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What is FAMA SMARTcity?

FAMA SMARTcity is a unique solution specifically designed to meet the requirements of local governments, offering a centralized hub of information that effectively manages various facets of city administration. This cutting-edge tool consolidates data from numerous systems and sensors located throughout the city, providing a comprehensive dashboard for public officials. By effortlessly integrating with city APIs, it boosts operational effectiveness and productivity. Moreover, it includes a GIS map viewer that presents data from a wide array of sources, such as Big Data, IoT, BI, municipal databases, and social media channels. This facilitates efficient communication among residents, local authorities, and outside service providers, streamlining workflows and enhancing the speed of incident resolution. The administration benefits from increased transparency, granting citizens access to vital information regarding municipal assets, maintenance activities, current projects, and financial investments. In addition, it encourages active citizen involvement in the upkeep of public resources, leading to improvements in the overall quality of life within their communities. This collaborative approach to city governance not only strengthens relationships between stakeholders but also cultivates a sense of ownership among citizens, ultimately enhancing civic pride.

What is CSM CXP?

CSM's Citizen Experience Platform (CXP) is a comprehensive set of tools designed to leverage technology for enhancing the experience of citizens. By pinpointing top-tier features, CSM promotes effective communication between citizens and government entities. The CXP merges excellent citizen-government interactions with cutting-edge technological advancements. Additionally, it includes systems for managing grievances and feedback, as well as a dedicated contact center to further support citizen engagement. This holistic approach aims to create a more responsive and interactive environment for public services.

Media

Media

Integrations Supported

ArcGIS
QGIS

Integrations Supported

Patchworks

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

FAMA Systems

Company Location

Spain

Company Website

www.fama-systems.com/en/smart-cities-with-fama-smart-city/

Company Facts

Organization Name

CSM Technologies

Date Founded

1998

Company Location

India

Company Website

www.csm.tech

Categories and Features

Smart City

Not specified

Categories and Features

Citizen Engagement

Not specified

Government

Not specified

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