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What is FBCS Enterprise?

FBCS Enterprise acts as a unified platform that improves decision-making for non-VA Purchased care, resulting in more effective management and processing of fee basis claims. The web-based tool, CTM Plus, refines workflows and delivers essential oversight to tackle problems related to consults and Return to Clinic (RTC) tracking, thereby ensuring timely communication with patients and efficient scheduling. Furthermore, purchasing analytics are vital in reducing expenses and eliminating waste, which enhances accountability across the healthcare system. The automated tracking of expired and recalled items is a significant factor in maintaining patient safety. Delays or mistakes in order fulfillment can negatively impact financial outcomes and the standard of care received. The time devoted to managing paper records and digital interfaces limits crucial patient interactions, while the verification of opioid prescriptions for each patient can be an arduous and complex task. DSS PDMP alleviates this burden by merging all required checks into a single, uncomplicated process, thus improving patient care efficiency. This comprehensive strategy for managing care not only streamlines operations but also leads to enhanced health outcomes for patients, ultimately fostering a more responsive and effective healthcare environment. By focusing on these efficiencies, the system can allocate more resources toward direct patient engagement, which is essential for improving overall care quality.

What is Complete Claims?

Claims adjudication services encompass a variety of sectors such as medical, dental, vision, and prescription claims, along with both short and long-term disability cases. These services can be accessed on-site with a license or through a hosted application model (ASP). Powered by Microsoft technology, the system employs an SQLServer database and a Windows front end for optimal performance. Our customer service team is highly esteemed, comprised of healthcare claims experts with at least 12 years of experience in the industry. Every support request is documented, allowing clients to track their status online. The system includes a plan copy and modification feature that enables quick implementation of changes. Auto-adjudication is facilitated through benefit codes built on business rules that take into account over 25 variables related to both claims and claimants, all processed by the adjudication engine. Submissions can be made in various formats, including scanned images, EDI, or traditional paper submissions. The system adheres to HIPAA EDI 5010 transaction sets, guaranteeing secure and efficient processing. Furthermore, re-pricing fees and UCR schedules can be entered into the system ahead of their effective dates, while the date-driven logic ensures re-pricing is executed based on the service date, enhancing the overall workflow of claims processing. This comprehensive solution not only streamlines claims management but also significantly improves client satisfaction and operational efficiency.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DSS

Date Founded

1991

Company Location

United States

Company Website

www.dssinc.com/federal-health

Company Facts

Organization Name

Complete Health Systems

Company Website

completehealthsys.com/claims/

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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