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What is FINEOS?

The FINEOS Platform is distinguished as the only all-inclusive end-to-end SaaS core product suite available for clients, featuring FINEOS AdminSuite that facilitates the management of processes from quoting to claims, as well as supplementary products like FINEOS Engage to improve digital interactions, and FINEOS Insight which offers sophisticated analytics and reporting functionalities. It is an essential component of a modern digital insurance strategy. By incorporating FINEOS AdminSuite, FINEOS Engage, FINEOS Insight, and its extensive platform capabilities, the FINEOS Platform positions itself as the most advanced singular core insurance solution specifically designed for the Life, Accident, and Health industries. Unlike traditional legacy core systems that adhered to a 'one size fits all' technology paradigm, which has become inadequate for agile enterprises, today's sophisticated consumers, employers, and brokers reap the benefits of innovative SaaS solutions that elevate the standards for insurers' digital endeavors. The former monolithic insurance software systems often focused solely on the complexities of insurance contracts, neglecting the essential need for flexibility and responsiveness in the current rapidly evolving market. By choosing the FINEOS Platform, organizations embrace a forward-thinking strategy that resonates with modern consumer expectations and aligns with ongoing technological progress, ensuring they remain competitive in an ever-changing landscape.

What is Complete Claims?

Claims adjudication services encompass a variety of sectors such as medical, dental, vision, and prescription claims, along with both short and long-term disability cases. These services can be accessed on-site with a license or through a hosted application model (ASP). Powered by Microsoft technology, the system employs an SQLServer database and a Windows front end for optimal performance. Our customer service team is highly esteemed, comprised of healthcare claims experts with at least 12 years of experience in the industry. Every support request is documented, allowing clients to track their status online. The system includes a plan copy and modification feature that enables quick implementation of changes. Auto-adjudication is facilitated through benefit codes built on business rules that take into account over 25 variables related to both claims and claimants, all processed by the adjudication engine. Submissions can be made in various formats, including scanned images, EDI, or traditional paper submissions. The system adheres to HIPAA EDI 5010 transaction sets, guaranteeing secure and efficient processing. Furthermore, re-pricing fees and UCR schedules can be entered into the system ahead of their effective dates, while the date-driven logic ensures re-pricing is executed based on the service date, enhancing the overall workflow of claims processing. This comprehensive solution not only streamlines claims management but also significantly improves client satisfaction and operational efficiency.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

FINEOS

Date Founded

1993

Company Location

Ireland

Company Website

www.fineos.com/platform/

Company Facts

Organization Name

Complete Health Systems

Company Website

completehealthsys.com/claims/

Categories and Features

Claims Processing

Not specified

Health Insurance

Not specified

Insurance Agency Management

Life & Health
Property & Casualty

Insurance Billing

Not specified

Life Insurance

Not specified

Categories and Features

Claims Processing

Not specified

Health Insurance

Not specified

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