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What is FIS Digital One?

Embark on a transformative journey in digital banking with a cohesive software solution. Financial institutions vary widely in size and strategy, each with distinct needs and expectations regarding digital banking tools. FIS Digital One provides consistency across digital and mobile self-service channels, as well as banker-assisted services, catering to retail customers, business clients, and internal teams alike. Given that each customer has specific expectations, it is essential to deliver retail banking experiences that are personalized, convenient, and readily accessible to fulfill those needs effectively. With its adaptable modular framework, Digital One facilitates the development of tailored experiences for your entire client base, providing them with the self-service digital banking tools they seek. FIS is dedicated to enhancing its offerings, empowering you to provide digital banking experiences that notably exceed industry benchmarks. This dedication involves improving usability, prioritizing user experience and design, and integrating cutting-edge features. By focusing on these advancements, FIS aims not only to enhance customer satisfaction but also to strengthen the relationships your institution has with its clients. Ultimately, this commitment to innovation is designed to keep your digital banking solutions at the forefront of the industry.

What is Applied CSR24?

Leading technology companies like Amazon have significantly elevated the standards for convenience and immediate access to services, a trend that resonates within the insurance industry as well. Modern consumers are increasingly looking for the flexibility to interact with services, manage their policies, and access information whenever and wherever they choose. By offering self-service capabilities, your organization can focus its resources on more valuable, revenue-generating activities. Our cutting-edge online and mobile self-service platform, Applied CSR24®, stands out in the marketplace, ensuring your clients stay connected to your operational systems. In order to adapt to the changing demands of today’s consumers, it's crucial to enhance client satisfaction, cultivate loyalty, and distinguish your offerings from those of your competitors. Acknowledging the uniqueness of each client, it’s beneficial to tailor the communications and documents they receive to meet their individual preferences, fostering a personal touch that nurtures trust and connections. This customized strategy not only boosts client engagement but also emphasizes the significance of recognizing distinct client requirements in a fiercely competitive environment. As expectations continue to evolve, committing to personalized service will strengthen relationships and drive business success.

Media

Media

Integrations Supported

RegTechONE
TrueChecks
vBots

Integrations Supported

RegTechONE
TrueChecks
vBots

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FIS

Date Founded

1968

Company Location

United States

Company Website

www.fisglobal.com/products/digital-one

Company Facts

Organization Name

Applied Systems

Date Founded

1983

Company Location

United States

Company Website

www.appliedsystems.com

Categories and Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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