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What is FIS Telephone Banking?

In today's digital age, immediate access to financial data is crucial for modern banking customers who expect their information to be readily available. FIS addresses this growing need through its innovative telephone banking solutions and software, which provide customers with seamless access to their financial information from anywhere at any time. The service features intuitive menus and customizable options, ensuring an outstanding user experience that prioritizes client satisfaction. FIS is dedicated to maintaining its leadership in industry innovations, enabling businesses across various sectors, such as banking, merchants, and capital markets, to thrive in a fast-evolving competitive landscape. As a vital contributor to global commerce and financial operations, FIS is focused on supporting the success of both businesses and communities by revolutionizing the way payments, banking, and investments are conducted. With a clientele exceeding 20,000 and serving over a million merchants, we are committed to continuously enhancing the delivery of financial services. Our ongoing mission is to adapt and improve, ensuring we remain a reliable partner in helping clients achieve their aspirations while navigating an increasingly complex financial environment.

What is Bill2Pay?

As a premier platform for bill presentment, payments, and customer interaction in the sector, we strive to simplify the payment process for both clients and administrative teams. Our customers enjoy the flexibility to make payments via credit, debit, or bank accounts at any time, using any device, be it a smartphone, tablet, or computer. With a rich history spanning over 25 years, Bill2Pay is dedicated to personalized lockbox solutions tailored to meet unique client needs. We embrace advanced technology to maximize efficiency while upholding strict quality standards and ensuring timely processing. Furthermore, our completely digital systems are engineered to align with the individual requirements of each client, enhancing user experience. We take pride in our immaculate track record, having successfully cleared our annual independent SSAE-Type 16 process control audits without a single exception since inception. Any potential discrepancies are meticulously reviewed by two different employees, and our rigorous validation measures are implemented to identify any irregularities that may require further examination prior to payment processing. Our unwavering commitment to excellence highlights our pursuit of delivering a dependable and effective service, ultimately fostering long-lasting client relationships.

Media

Media

Integrations Supported

ARGO
CXInfinity
Charge-off Loan Tracker
CoreConnect Foundation
IQService
Kinective Bridge
Sandbox Banking
SkyStem ART
VEVS Boat Rental Software
iVision Plus

Integrations Supported

ARGO
CXInfinity
Charge-off Loan Tracker
CoreConnect Foundation
IQService
Kinective Bridge
Sandbox Banking
SkyStem ART
VEVS Boat Rental Software
iVision Plus

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FIS

Date Founded

1968

Company Location

United States

Company Website

www.fisglobal.com/en/banking-solutions/digital-channel-and-core/telephone-banking

Company Facts

Organization Name

Bill2Pay

Company Location

United States

Company Website

www.bill2pay.com

Categories and Features

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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