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What is FIS Telephone Banking?

In today's digital age, immediate access to financial data is crucial for modern banking customers who expect their information to be readily available. FIS addresses this growing need through its innovative telephone banking solutions and software, which provide customers with seamless access to their financial information from anywhere at any time. The service features intuitive menus and customizable options, ensuring an outstanding user experience that prioritizes client satisfaction. FIS is dedicated to maintaining its leadership in industry innovations, enabling businesses across various sectors, such as banking, merchants, and capital markets, to thrive in a fast-evolving competitive landscape. As a vital contributor to global commerce and financial operations, FIS is focused on supporting the success of both businesses and communities by revolutionizing the way payments, banking, and investments are conducted. With a clientele exceeding 20,000 and serving over a million merchants, we are committed to continuously enhancing the delivery of financial services. Our ongoing mission is to adapt and improve, ensuring we remain a reliable partner in helping clients achieve their aspirations while navigating an increasingly complex financial environment.

What is CFG?

CFG provides an extensive array of products that allow clients of banks and financial institutions to manage their accounts and discover further services remotely via computers or mobile devices. The platform boasts a highly effective AI-powered Financial Chatbot, which has been adept at handling over 500 common banking questions and tasks since its launch. Additionally, it offers financial organizations innovative delivery channels for their services, drastically reducing operational expenses while maintaining high levels of availability and security. With a focus on mobile-first design, the platform is customizable to align with corporate branding and complies with all international security standards. Companies enjoy the advantage of an administrative user management system, enabling them to establish access policies for their platforms. Moreover, users can be categorized into operational roles, authorizers, or read-only types, facilitating comprehensive oversight of transactions. Each user receives personalized access along with the ability to impose specific transaction limits on respective accounts, which guarantees customized security and operational efficiency. This robust infrastructure ultimately contributes to an improved client experience while streamlining business processes for financial institutions, reinforcing their competitive edge in the market. With ongoing advancements, CFG continues to enhance its offerings, ensuring they meet the evolving needs of their clients.

Media

Media

Integrations Supported

ARGO
CXInfinity
Charge-off Loan Tracker
CoreConnect Foundation
Flawnter
IQService
Kinective Bridge
Sandbox Banking
SkyStem ART
VEVS Boat Rental Software
iVision Plus

Integrations Supported

ARGO
CXInfinity
Charge-off Loan Tracker
CoreConnect Foundation
Flawnter
IQService
Kinective Bridge
Sandbox Banking
SkyStem ART
VEVS Boat Rental Software
iVision Plus

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FIS

Date Founded

1968

Company Location

United States

Company Website

www.fisglobal.com/en/banking-solutions/digital-channel-and-core/telephone-banking

Company Facts

Organization Name

Ladonware

Company Location

United States

Company Website

es.ladonware.com/cfg

Categories and Features

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Categories and Features

Mobile Banking

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

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