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What is Face For Business?
We go beyond the typical call answering service, fully recognizing that every business possesses unique requirements that demand customized solutions. To kick off our partnership, we engage in a detailed analysis of your specific needs, which sets the stage for us to deliver optimal support. By focusing on your objectives, we align our offerings in a way that bolsters your operational efficiency. From managing messages and routing calls to the right contacts to developing bespoke scripts that work in harmony with your existing team, we aim to provide holistic assistance. Furthermore, we take care of diary management and appointment scheduling, which helps simplify your daily operations. Our intuitive app allows for immediate access to your messages, ensuring you remain in touch at all times. Acknowledging that busy staff may miss calls, we employ skilled PAs who handle inquiries gracefully, thus enhancing the customer experience significantly. Ultimately, our commitment lies in being an essential part of your team, prepared to evolve alongside your business. We believe that together, we can foster growth and success in a dynamic marketplace.
What is AnswerConnect?
Our dedicated customer service professionals are at your disposal around the clock, ready to help your visitors and callers at any time. Potential customers can reach out to you anytime, day or night, as they are always available when you need them. We ensure that there is no voicemail or automated systems, providing only genuine human interaction. With this approach, you can engage with real people rather than automated voices, enhancing the customer experience. We prioritize understanding your callers by recognizing returning ones, allowing for a more customized interaction. Each call script we develop is tailored specifically to your business's unique needs, ensuring that your call flow is distinctively yours. Our service integrates effortlessly with your current systems, whether through shared screens or CRM integration, making the transition smooth. Have you ever wondered how you can deliver exemplary customer support without the expense of hiring full-time staff? This high level of service is often unattainable for many smaller enterprises. By partnering with a small business answering service, you can leverage the advantages of an in-house team without the hassles of recruitment, training, and payroll. Our agents operate remotely from various locations across the United States, ensuring they remain unaffected by local disruptions or natural disasters, providing you with consistent support regardless of circumstances. In this way, you can focus on growing your business while we take care of your customer interactions with expertise.
Integrations Supported
Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Integrations Supported
Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Face For Business
Company Location
United Kingdom
Company Website
ffb.co.uk
Company Facts
Organization Name
AnswerConnect
Company Location
United States
Company Website
www.answerconnect.com