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What is FactoryTalk Remote Access?

Imagine having the capability to promptly meet customer demands and efficiently resolve production issues. With the FactoryTalk® Remote Access™ solution, there's no longer a requirement to travel for the management, configuration, or secure connection of customer equipment. This innovation allows you to deliver superior support from virtually anywhere. You can instantly connect to and assist customer machinery as soon as the need arises! Whenever customers reach out, you can rapidly establish a connection, no matter where you are located. By leveraging remote access, you avoid the high expenses and time lost due to travel for assistance. This not only aids your customers but also results in significant cost savings for your business. The ability to service customer equipment on demand enables you to provide faster solutions, reduce downtime, and enhance overall productivity. Prioritizing the safety of your operations is crucial; with features such as multi-factor authentication, encrypted communication protocols, and strict local access controls, you can effectively uphold security measures. Additionally, this method not only simplifies support processes but also cultivates stronger relationships with your clients, which can lead to long-term business growth. As a result, you position yourself as a reliable partner, ensuring customer satisfaction and loyalty.

What is FactoryTalk Linx?

The transmission of binary data throughout industrial networks, which links various automation components, is the driving force behind your industrial operations. Ensuring the secure transfer of this data and its precise reconstruction at its destination is crucial for maintaining the efficiency and effectiveness of your processes. At the core of this operation is industrial communication; without it, the ability to effectively monitor, manage, control, and secure your processes would be nearly impossible. FactoryTalk® Linx plays an essential role in unifying all devices that utilize FactoryTalk, including critical third-party components that are integral to your industrial infrastructure. It offers solutions that can accommodate everything from small applications on a single computer with one controller to large-scale installations featuring distributed and redundant data servers that interact with extensive automation systems. Furthermore, the FactoryTalk Linx Gateway allows for smooth communication with both FactoryTalk-compatible devices and those that do not conform to this standard. This adaptability guarantees that your entire operational ecosystem remains interconnected, responsive to changes, and capable of meeting evolving demands, ultimately enhancing productivity and performance across the board.

Media

Media

Integrations Supported

FactoryTalk
FactoryTalk Batch

Integrations Supported

FactoryTalk
FactoryTalk Batch

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rockwell Automation

Date Founded

1903

Company Location

United States

Company Website

www.rockwellautomation.com/en-us/products/software/factorytalk/remote-access.html

Company Facts

Organization Name

Rockwell Automation

Date Founded

1903

Company Location

United States

Company Website

www.rockwellautomation.com/en-us/products/software/factorytalk/operationsuite/communications.html

Categories and Features

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Categories and Features

Industrial IoT

Condition Monitoring
Data Visualization
Factory Data Analytics
Machine Learning
Machine Workflow Creation
Predictive Maintenance
Production Line / Factory Insights
Real-Time Monitoring
Reporting / Analytics
Smart Alerts / Notifications

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