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What is Fanout Cloud?

Utilize our vast global network and sophisticated cloud solutions to boost your real-time API functionalities. You can concentrate on developing the endpoints, while we ensure they perform optimally. Retain your existing web infrastructure as Fanout Cloud manages persistent client connections for you. Just let us know when there’s data ready to be sent out. Our system is built to scale effortlessly, accommodating everything from a thousand to a million clients with ease. As you're already busy fine-tuning various elements of your application, allow us to manage this particular aspect for you. Seamless integration is crucial—take advantage of custom domains and data formats or migrate your current real-time API to the cloud without impacting your clients. Your API remains firmly in your command. Rest easy knowing our strong business-grade SLA is part of every paid plan, and even accounts on the hacker tier come with built-in SSL for enhanced security. An unexpected increase in traffic should be a chance for expansion, not a cause for anxiety. Our flexible usage-based pricing model imposes no strict limits; instead, we charge based on the messages sent and the duration clients remain connected, rather than on the number of concurrent connections, facilitating more accurate expense forecasting. In summary, we empower you to concentrate on your core competencies while we take care of everything else, ensuring a smooth and efficient operation. Enjoy the freedom to innovate and grow while we handle the heavy lifting.

What is Cloud Dial?

In today's world, where being constantly connected is of utmost importance, depending on an antiquated phone system is simply inadequate. Adopting a cloud-based telephony solution such as Cloud Dial helps ensure that both your business and customers stay connected, regardless of whether they are in the office or out and about. Cloud telephony provides exceptional business-grade voice services and advanced call features that can be utilized through desk phones, PC softphones, or mobile devices, guaranteeing that you never miss important calls. A virtual private number is a unique type of phone number designed to reroute incoming calls to a set of predetermined phone numbers, often known as a follow-me number, virtual number, or Personal Number in the UK. This cutting-edge system empowers users to set up call forwarding according to specific times and days, employing time-of-day routing to direct calls to your office during regular business hours and redirecting them to your mobile on weekends. By harnessing this technology, businesses can significantly improve their adaptability and responsiveness, allowing them to tailor their communication strategies to align with the ever-evolving demands of their operations. Ultimately, embracing a cloud-based telephony solution not only modernizes communication but also enhances overall customer satisfaction.

Media

Media

Integrations Supported

Fastly
Freshdesk
HubSpot CRM
HubSpot Customer Platform
LeadSquared
Nimble
Salesforce
Vtiger CRM
Zendesk
Zoho CRM

Integrations Supported

Fastly
Freshdesk
HubSpot CRM
HubSpot Customer Platform
LeadSquared
Nimble
Salesforce
Vtiger CRM
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Fastly

Date Founded

2011

Company Location

United States

Company Website

fanout.io/cloud/

Company Facts

Organization Name

Cloud Dial

Company Location

India

Company Website

www.clouddial.in/

Categories and Features

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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