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Ratings and Reviews 0 Ratings
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
What is FastDox?
Customers can obtain essential documentation in mere minutes by either uploading or taking a photo of their confidential information, which can then be securely sent without delay. The platform allows for an unlimited number of document uploads, regardless of their size, offering the flexibility to send files anywhere and at any time. With features like automatic document alignment and edge cropping, businesses can enhance their service offerings and streamline the onboarding process for their clients. This innovative system handles all the heavy lifting, allowing your team to focus on delivering exceptional service. By alleviating administrative tasks, your staff can dedicate their time to expanding your customer base. Many of our clients have experienced a remarkable 35% boost in sales as a direct result of using our platform. Embrace a smarter work approach that significantly cuts labor costs and minimizes overall business expenses. FastDox not only slashes postage costs by an impressive 95% but also fosters customer loyalty, ensuring that clients return for future business. With these advantages, your organization can thrive in a competitive market.
What is Bonder?
Develop tailored onboarding playbooks designed specifically for your clients to improve their onboarding experiences through enhanced visibility and accountability. Often, organizations are equipped with internal onboarding materials that can leave clients uninformed and reduce accountability. With Bonder, you can create personalized onboarding playbooks and provide targeted versions to different clients, ensuring they are well-informed about crucial steps, who is accountable, and the associated deadlines. Completing a sale is not just a transactional event; it is essential for clients to understand the fundamental value of your product and recognize its potential positive effects on their lives or businesses. By automating tasks and reminders, you can simplify the onboarding process, resulting in faster adoption rates and better long-term client retention. Often, transitions between various departments result in confusion; therefore, it is vital for your organization to ensure a smooth transfer between Sales and Client Success teams. Furthermore, it's important to understand that the buyer persona within your client's organization may not align with the user persona. Bonder enables you to efficiently pinpoint responsible individuals and establish automatic reminders, ensuring everyone remains coordinated throughout the onboarding journey, which ultimately leads to a more unified experience for your clients. This tailored approach not only enhances communication but also builds trust and satisfaction right from the start.
Integrations Supported
Google Calendar
Google Drive
Intercom
Notion
Slack
WWS Open API
WhatsApp
Zapier
Zendesk
Integrations Supported
Google Calendar
Google Drive
Intercom
Notion
Slack
WWS Open API
WhatsApp
Zapier
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
£40 per user
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
FastDox
Date Founded
2018
Company Location
United Kingdom
Company Website
fastdox.co.uk
Company Facts
Organization Name
Bonder
Company Website
www.hellobonder.com
Categories and Features
AML
Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Digital Signature
Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Progress Tracking
Task Progress Tracking
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking