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What is Feed It Back?

Regardless of how you interpret success, it's crucial to set your primary performance indicators in Feed it Back, which will aggregate the required data to assess customer opinions about your business. The dashboard offers an in-depth look at your performance, enabling you to evaluate metrics across different regions and venues with precision. This analysis helps you understand what elements customers value most while also identifying opportunities for improvement, ensuring their ongoing support and recommendations to others. Our team of specialists will collaborate closely with you, spotting trends and ensuring that even the smallest details are not missed, while providing insights that can enhance your brand's standing. You can collect customer feedback using sophisticated, customizable surveys that are user-friendly and efficient, which optimizes response rates and reduces the likelihood of drop-offs. Moreover, leveraging online reviews is crucial for fine-tuning your operations. By actively engaging with these reviews, you not only boost your brand's presence online but also show customers that their input is valued and acted upon. This proactive approach can significantly enhance customer loyalty and cultivate a vibrant community around your business. It's important to remember that every piece of feedback contributes to a richer understanding of your customer base, ultimately guiding your strategic decisions.

What is BrandWizard?

A comprehensive platform designed for automating reputation management and enhancing online visibility. It identifies duplicate listings and incorrect addresses, ensuring that customers reach the right locations. This proactive approach helps maintain your rankings in search results and safeguards against negative customer feedback. Users can gather reviews from leading digital platforms, receive alerts for new feedback, and manage responses all from a single account. Utilizing advanced machine learning, BrandWizard can recognize images associated with your listings, enabling you to address issues like irrelevant entries and submit complaints. Additionally, the service provides a detailed monthly report assessing your online presence. It also allows for competitor review analysis, helping you refine your strategy to boost your own ratings. With BrandWizard, you can easily assign access permissions to your franchisees or team members, streamlining collaboration across your business.

Media

Media

Integrations Supported

Access EPoS
Mosaic by MethodWorx
Vita Mojo
me&u

Integrations Supported

Apple Maps
Facebook
Google
Google Assistant
Google Business Profile
Google Maps
Google Play
Indeed
Instagram
Lyft
Tripadvisor
Trustpilot
Uber
Waze
Yelp
Zomato

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

The price of the software is calculated based on the number of locations and the range of features you integrate, ensuring you only pay for the functionality your business needs.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Feed It Back

Date Founded

2008

Company Location

United Kingdom

Company Website

feeditback.com

Company Facts

Organization Name

BrandWizard.io

Date Founded

2022

Company Location

Poland

Company Website

brandwizard.io

Categories and Features

Reputation Management

Response Management
Review Generation
Sentiment Analysis
Social Media Monitoring

Categories and Features

Local Marketing

Feedback Management
NAP Management (Name/Address/Phone)
Online Listings Management
Reporting / Analytics
Review Management
Store Locator

Reputation Management

Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
White Label

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