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What is Feedb?

Strengthen your local footprint, enhance word-of-mouth marketing, and encourage repeat business by collecting vital insights, promoting reviews, and seamlessly delivering tailored messages and promotions. Feedb simplifies the process of requesting feedback and offers multiple avenues for gathering both first-party and third-party reviews. Additionally, the smart automation rules you implement help keep your business at the forefront of your customers' awareness. As a fully automated platform, Feedb not only gathers customer feedback but also boosts your local presence, generates leads, attracts referrals, and fosters ongoing transactions. Adding new contacts to Feedb is incredibly easy; you can do it manually, upload them in bulk, or set up automatic integration for convenience. Every email, SMS communication, feedback interface, and Feedb Microsite is customized to embody your brand identity. Customers feel reassured knowing there is a systematic method for collecting feedback, and Feedb takes care of sending out feedback requests, promotional campaigns, reminders, and replies according to your specified settings. By leveraging Feedb, you can effortlessly convert customer engagements into meaningful insights that propel your business growth while keeping customers satisfied and engaged. The platform empowers you to create a lasting relationship with your clients, ultimately leading to sustained success.

What is FeedBear?

Bid farewell to messy spreadsheets and scattered Slack dialogues. FeedBear empowers you to gather feedback, suggestions, and feature requests all in one centralized hub, allowing you to assess their significance, plan your development strategy, and improve user interaction with upcoming features. The setup process is simple, letting you begin collecting customer insights in just a few minutes. You can personalize the platform with your branding elements such as your logo, color palette, and custom domain, along with options to implement custom CSS for added customization. Our focus is on simplicity, user-friendliness, and speed. Discover our feedback board, where FeedBear enables you to listen actively to your users, collect their opinions on ideas and feature requests, prioritize effectively, and keep them updated throughout the process. Effortlessly organize feedback with distinct sections for feature requests, bugs, and more, ensuring that every request is clearly categorized. Users can easily submit their ideas and endorse others, and merging duplicate requests is a hassle-free experience. Keep your customers engaged by providing automatic updates on your progress, making them feel involved in the development of your product. This efficient method not only simplifies the feedback collection process but also nurtures a collaborative partnership with your users, fostering a sense of community and shared ownership in the product's evolution. Ultimately, FeedBear transforms the way you interact with customer feedback, paving the way for more effective development and stronger user relationships.

Media

Media

Integrations Supported

Intercom
Jira
KonnectzIT
Make
Pabbly Connect
Slack
Trello
Zapier

Integrations Supported

Intercom
Jira
KonnectzIT
Make
Pabbly Connect
Slack
Trello
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Feedb

Date Founded

2015

Company Location

United States

Company Website

getfeedb.com

Company Facts

Organization Name

FeedBear

Company Location

United States

Company Website

www.feedbear.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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