Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Feedback Company?
By consistently asking the right questions to the right people at the right times, you unlock crucial insights into the customer experience, shedding light on trends, requirements, and actionable strategies. This process includes everything from analyzing product feedback to conducting extensive studies involving both consumers and staff. Our review tool is crafted for businesses aiming to stand out in a competitive landscape. Upholding transparency and open communication is essential to our core values, necessitating deliberate attention. What seems clear-cut may not be conventional wisdom, especially within the review sector. As such, Feedback Company embodies reliability and integrity. The essential lesson here is to foster an unwavering curiosity by perpetually inquiring, which is foundational to our ethos. At Feedback Company, we are adept at recognizing the pertinent questions and are equally skilled in active listening. The data we collect consistently illuminates our path forward. Do you have a hunch? If so, harness the data to uncover new perspectives. By integrating data analysis, our committed consultants, rigorous research practices, and benchmarking efforts, we gain deep insights into the feedback landscape, ultimately empowering our clients to better identify their strengths and areas for improvement. This dedication to inquisitiveness and comprehension distinguishes us in an ever-changing industry, where adaptation is key for sustained success. In this way, we not only provide answers but also inspire innovative thinking and strategic growth for all our partners.
What is AreTheyHappy?
AreTheyHappy offers a comprehensive online solution designed to streamline various tools that hospitality brands focused on growth utilize for enhancing their digital presence.
* Management of Reviews
* Administration of Social Media
* Collaboration among Teams and automated task updates
* Intelligent ticketing surveys
* Reporting that is automated
The adaptable AreTheyHappy dashboard employs hospitality-specific artificial intelligence to discern vital trends, track influencer engagement, gather customer feedback, and conduct thorough sentiment analysis. Review tagging is meticulously tailored to specific elements such as food, ambiance, and service quality.
With a single, powerful, and user-friendly toolkit, you can effectively manage all your teams, whether they are in the office or on-site. This integration fosters alignment among marketing, operations, and frontline staff.
Your team can craft exceptional customer experiences through the seamless integration of platforms like Facebook, Instagram, and Twitter, ensuring a cohesive online presence.
Begin your journey with a complimentary 14-day trial to explore the features and benefits firsthand.
Integrations Supported
Facebook
Facebook Messenger
Formitable
Google Business Profile
Instagram
Lightspeed Retail
Microsoft Outlook
Tablemanager
Tripadvisor
WordPress
Integrations Supported
Facebook
Facebook Messenger
Formitable
Google Business Profile
Instagram
Lightspeed Retail
Microsoft Outlook
Tablemanager
Tripadvisor
WordPress
API Availability
Has API
API Availability
Has API
Pricing Information
$39 per month
Free Trial Offered?
Free Version
Pricing Information
€49/location/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Feedback Company
Date Founded
2010
Company Location
Netherlands
Company Website
www.feedbackcompany.com
Company Facts
Organization Name
AreTheyHappy
Date Founded
2017
Company Location
Belgium
Company Website
www.aretheyhappy.com/en
Categories and Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Categories and Features
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Marketing
Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking