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What is Feedback1?
Feedback1 stands out as a state-of-the-art product feedback system tailored for B2B SaaS organizations, utilizing artificial intelligence to systematically evaluate incoming feedback from diverse sources such as widgets, portals, emails, and integrations. The AI adeptly categorizes related themes and formulates actionable insights to guide product evolution. Product teams can effectively prioritize their workload based on user votes, CRM insights, and established OKRs. Furthermore, customer success teams gain insights into which clients contributed input, allowing for a smooth closure of the feedback loop when new features are unveiled through a public roadmap, changelog, and in-app notifications. With additional functionalities like MCP, REST API, and webhooks, teams can effortlessly gather feedback from platforms like Claude or Cursor. This forward-thinking solution is securely hosted in the cloud, providing both flexibility and easy access for all users. By streamlining the feedback process, Feedback1 not only enhances collaboration among teams but also accelerates the pace of product innovation.
What is Evermuse?
THE WHAT:
Evermuse is an AI partner that converts customer discussions into roadmap recommendations, enabling you to deliver better products, faster.
THE WHY:
• Roadmap creation is typically slow, partial, and subjective.
• Sales and CS conversations often stay hidden from Product.
• Product teams frequently depend on generic AI and raw call transcripts that don’t address their specific challenges.
THE HOW:
Evermuse gathers Sales, CS, and Product conversations with customers via uploads, live meeting recordings, or existing call capture tools.
It extracts the insights your Product team values most (such as needs, obstacles, quotes, and tone), and organizes them into themes with frequency counts.
Evermuse then transforms these into fully sourced opportunities to guide your roadmap.
And with an AI-powered chat, Evermuse lets you explore your entire library of customer calls to reveal patterns and answers instantly.
Media
No images available
Integrations Supported
Jira
Slack
Asana
Chorus by ZoomInfo
Gong
Google Meet
Linear
Microsoft Teams
API Availability
API Availability
Pricing Information
$99/month
Free trial available; paid plans from $99/month.
Free Trial Offered?
Pricing Information
$100/month
Includes 1,200 credits, enough for ~40 customer calls of 30-minutes each (i.e., 1 credit per minute of audio or video analysis)
$0.10 / credit
For every additional credit
Up to 5 users
Up to 100 employees
14-day free trial
$0.10 / credit
For every additional credit
Up to 5 users
Up to 100 employees
14-day free trial
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Feedback1
Date Founded
2025
Company Location
Limassol, Cyprus
Company Website
feedback1.ai
Company Facts
Organization Name
Evermuse
Date Founded
2024
Company Location
United States
Company Website
evermuse.com
Categories and Features
Customer Feedback
Not specified
Categories and Features
User Research
Not specified