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REVIEWS.ioCollecting reviews is straightforward and our mission is to assist you in gathering videos, photographs, and written testimonials from your clientele. These authentic reviews are showcased on your website, Google, and across your social media channels. Many of our customers see a notable boost in conversions shortly after displaying real feedback. Last year, we introduced four innovative features—such as SMS collection, video reviews, and options for social proof and influencer marketing—all at no cost to our clients. This allows your customers to easily share their thoughts through a fully tailored and branded email collection process. You can provide various methods for customers to submit reviews, including SMS, Facebook, live chat, and in-person collection. Well-crafted and visually appealing emails lead to improved conversion rates. Additionally, you can personalize your customer emails with our user-friendly WYSIWYG editor or delve into the code for deeper customization. With these tools at your disposal, enhancing customer engagement has never been easier.
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What is Feedgage?
Improving customer satisfaction and safeguarding your brand's image has become remarkably straightforward. With your brand's digital presence widely established, Feedgage brings together and analyzes all customer feedback and reviews in one unified platform, allowing you to elevate your brand to a preferred choice among consumers. Utilizing Feedgage enables you to gather vital insights from online reviews, which in turn fortifies your brand's reputation. The platform provides an opportunity to meticulously explore areas that require enhancements in your services, facilitating prompt corrective measures. By aggregating, showcasing, and interpreting customer feedback in a singular interface, Feedgage empowers you to significantly boost your customer experience. All reviews and feedback are systematically collected and evaluated, enabling you to track customer insights, identify trends, and uncover recurring issues or praises through sophisticated AI analytics. In addition, by analyzing the performance of your competitors, you can identify your distinctive advantages and strategically prioritize improvements. You will also receive notifications across all your communication platforms regarding urgent matters, ensuring you are well-informed and ready to address customer needs proactively. This holistic approach not only helps you retain a competitive advantage but also encourages deeper connections with your customers, ultimately leading to a more loyal client base. By fostering a culture of responsiveness and attentiveness, you can ensure that your brand is not just seen, but genuinely valued by your audience.
What is Customer Monitor?
For over a decade, we have been tailoring customer experience (CX) strategies that resonate with audiences, boost profitability, optimize operations, and nurture positive workplace cultures. Acknowledging that customer preferences and expectations are ever-evolving, we strive for excellence that goes far beyond basic execution. The effectiveness of our CX initiatives is fueled by our unwavering commitment to ongoing improvement, resulting in creative solutions that continually impress customers. Our extensive range of additional metrics enhances the Net Promoter Score (NPS), providing a comprehensive and actionable insight into customer feelings and the overall view of your brand, products, and services. We possess the capability to swiftly identify clients who may be at risk of disengaging from your brand. Furthermore, we empower your team with the resources necessary to connect with these 'at-risk' customers, which allows you to retain them and safeguard your brand's reputation from any potential threats. Ultimately, our methodology not only builds loyalty but also fosters a more profound relationship between your brand and its clientele. This deeper engagement can lead to invaluable word-of-mouth recommendations and long-term growth for your business.
Integrations Supported
Airbnb
Apple Hypervisor
Facebook
Google Cloud Platform
Medium
Reddit
Slack
Vibe.fyi
X (Twitter)
Zendesk
Integrations Supported
Airbnb
Apple Hypervisor
Facebook
Google Cloud Platform
Medium
Reddit
Slack
Vibe.fyi
X (Twitter)
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$99.00/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Feedgage
Company Location
United States
Company Website
www.feedgage.com
Company Facts
Organization Name
Customer Monitor
Company Website
www.customermonitor.com
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Categories and Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis