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features
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What is Feedsocio?

Utilize Feedsocio to collect insights, reviews, and feedback directly from your customers, as they represent the most authentic assessors of your brand's capabilities and areas for improvement. Through the Public Portal, allow them to vote on prospective features that could soon enhance your offerings, thereby involving them in your development process. You will gain access to a robust admin dashboard that gathers all customer feedback in one easily navigable space. By focusing your growth strategy on the most favored customer suggestions, you can formulate an efficient roadmap for your brand's evolution. Present this journey visually with a clear and customizable roadmap that reflects your operational workflow. Moreover, enhance communication with your clientele by leveraging the integrated feedback portal, ensuring that their opinions are acknowledged and considered in your decision-making. This strategy not only increases customer engagement but also enables them to take an active part in determining the trajectory of your brand’s future, ultimately strengthening their loyalty and connection to your business. By actively involving customers in the process, you create a community that feels valued and invested in your brand's success.

What is Changelogfy?

Collect insights and recommendations for potential new features, as well as reports on any issues, from customers, users, or team members. To avoid wasting resources on unnecessary features, it's essential to stay aligned with the needs of your users. Concentrate on developing the features that spark the most interest, leveraging this information to form a strategic product roadmap that prioritizes aspects driving user engagement, leading to well-informed decision-making. Create engaging product announcements and share them widely with your audience to keep them updated. Regular communication about new developments, features, and enhancements is crucial to fostering user engagement and boosting retention rates. Implement a feedback platform designed to systematically gather input from customers about their experiences, desired features, and any bugs they may encounter. Foster active participation by enabling users to comment, vote, and react, which will help you gather nuanced insights into their true preferences. Actively engage with users' comments to gain a deeper understanding of their specific needs, which will ultimately allow you to refine your product to better meet those expectations. This ongoing feedback and improvement cycle is vital for crafting a product that genuinely resonates with your audience, ensuring that you remain responsive to their evolving desires and challenges. Additionally, continually analyzing user feedback can help identify trends that inform future updates and enhancements, further aligning your product with user expectations.

Media

Media

Integrations Supported

Asana
GitHub
Intercom
Jira
Slack
Trello
Zapier
Zendesk

Integrations Supported

Asana
GitHub
Intercom
Jira
Slack
Trello
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Feedsocio

Date Founded

2022

Company Location

United States

Company Website

feedsocio.com

Company Facts

Organization Name

Changelogfy

Date Founded

2018

Company Location

Brazil

Company Website

changelogfy.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

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