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What is Field Ascend?
Field Ascend provides an all-inclusive field service management solution that aims to optimize and automate critical processes for businesses focused on services such as HVAC, plumbing, electrical work, elevator maintenance, and facilities management, among others, by merging features like job scheduling, work order management, dispatch automation, customer relationship management (CRM), and self-service portals into one cohesive cloud-based system. This innovative software boosts productivity through smart job scheduling and automatic task assignments that match the skills and locations of field engineers, while also enabling real-time GPS tracking, timesheet management with GPS auditing, and a powerful mobile application that allows field engineers to access and modify job details, take photographs, collect digital signatures, complete checklists, and log equipment conditions without needing a signal. Additionally, Field Ascend supports automated scheduling for preventive maintenance, enhances route optimization for increased efficiency, and offers comprehensive reporting and analytics dashboards, along with tools for managing purchase orders, inventory, CRM, and site-related data. By consolidating these diverse functionalities, the platform significantly enhances operational workflows and fosters improved communication and service delivery across various sectors, ultimately driving better customer satisfaction and business performance as a whole.
What is Axsy?
Axsy is a Salesforce-native mobile application that emphasizes offline capabilities to enhance productivity for various industries, including public services, retail, and field operations. It integrates smoothly with numerous Salesforce Clouds, such as those dedicated to public services, consumer goods, and field service, fostering a unified platform for mobile inspections, sales activities, and service management. The app features adaptable forms and surveys that respond in real-time, guiding users to focus on essential elements during inspections. Field staff can swiftly process orders while on the go, transforming customer interactions into potential revenue opportunities. With an interface optimized for productivity, users can efficiently manage in-store activities and on-site services with fewer interactions required. Axsy also provides a comprehensive pricing model that eliminates the need for additional third-party licenses, helping to reduce overall ownership expenses. Its robust offline functionality ensures that users maintain access to critical features without disruptions, no matter their internet connectivity, which is vital for keeping field personnel active and in touch with essential resources in challenging environments. This combination of features makes Axsy an invaluable tool for organizations looking to streamline their operations and empower their field teams.
Integrations Supported
Google Sheets
Microsoft Excel
QuickBooks Online
Sage 100
Salesforce
Xero
Integrations Supported
Google Sheets
Microsoft Excel
QuickBooks Online
Sage 100
Salesforce
Xero
API Availability
Has API
API Availability
Has API
Pricing Information
$13.53 per month
Free Trial Offered?
Free Version
Pricing Information
$90 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Field Ascend
Company Location
United States
Company Website
field-ascend.com
Company Facts
Organization Name
Axsy
Company Location
United States
Company Website
www.axsy.com
Categories and Features
Electrical Contractor
Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Plumbing
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Categories and Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management