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What is FieldAx?

FieldAx is a comprehensive field service software solution designed specifically for companies operating in the field service industry. With its advanced enterprise-level functionalities, it enables business tracking from any location. This platform simplifies the management of customer information and communication history, providing a holistic view of all client interactions. Users gain valuable insights into customer engagement strategies and details regarding ongoing deals, ensuring that every aspect of client relations is covered. Furthermore, the report generated offers a thorough overview of any repairs, maintenance, or installations performed by technicians on-site, which can be independently verified by customers or supervisors. Payment details for each invoice can be efficiently managed, including options for credit card transactions and net banking. For those utilizing the enterprise edition, there is the added benefit of configuring online payment gateways such as Stripe, Authorized.net, and PayPal. Additionally, FieldAx empowers field technicians to document their travel and job duration on their devices, allowing this time to be included as a labor charge in the corresponding invoice, streamlining billing processes and enhancing overall efficiency. This comprehensive approach ensures that no detail is overlooked, ultimately facilitating improved service delivery and customer satisfaction.

What is Field Promax?

Field Promax is tailored to streamline and integrate your operational tasks, enabling efficient management of your technician team, rapid communication with clients, electronic work order administration, and business expansion. Embrace a paperless approach, manage your responsibilities from anywhere, and reap the rewards from every job you complete! Our powerful scheduling capabilities simplify the handling of work orders, allowing you to create and dispatch orders, automatically set up recurring tasks, and transform service requests into work orders with ease. With compatibility across numerous systems and devices, Field Promax allows technicians to update their work status on-site while supervisors can keep track of technician performance in real-time. By refining your workflow, you can make the most of every asset, from enhancing technician productivity and saving time by going paperless to swiftly turning orders into payments, which maximizes your potential for profit. This groundbreaking platform not only aids in effective project management but also encourages growth and adaptability, ensuring you stay competitive in the market. Additionally, the user-friendly interface allows for quick onboarding, helping your team utilize its full potential without a steep learning curve.

Media

Media

Integrations Supported

QuickBooks Online
Authorize.Net
PayPal
QuickBooks Accountants
Salesforce
Stripe
Xero

Integrations Supported

QuickBooks Online
AnswerForce
QuickBooks Online Advanced

API Availability

Has API

API Availability

Pricing Information

$35.00/month/user
Free Trial Offered?

Pricing Information

$29 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Merfantz Technologies

Date Founded

2012

Company Location

India

Company Website

www.fieldax.com

Company Facts

Organization Name

Field Promax

Date Founded

2014

Company Location

United States

Company Website

fieldpromax.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Appliance Repair

Not specified

Carpet Cleaning

Not specified

Cleaning Services

Billing & Invoicing
Dispatch Management
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Scheduling
Service History Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Technician Management
Work Order Management

Maintenance Management

Billing & Invoicing
Dispatch Management
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Paving and Asphalt

Not specified

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Job Management
Job Tracking
Mobile Access
Scheduling
Service History Tracking
Technician Management
Work Order Management

Snow Removal

Not specified

Work Order

Contract Management
Customer Database
Dispatch Management
Job Management
Quotes / Estimates
Recurring Appointments
Scheduling

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