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What is FieldPower?

The foremost aim of every field service organization is to deliver outstanding service that exceeds what competitors offer. This strategy not only builds customer loyalty but also creates opportunities for developing a cost-effective, nimble, and lucrative service chain management system. For success in today's market, it is vital to align your workforce, processes, products, and customer expectations in a consistent and timely manner. Effectively managing aspects such as resource availability, scheduling, tracking, spare parts, tools, service contacts, logistics, collaborations with third-party providers, and business analytics is crucial for gaining visibility and control over operations. In addition, the rise of mobility and cloud technology is reshaping the industry's dynamics. Therefore, it is essential to reassess whether your existing systems can pivot in response to these market transformations. Adapting to these advancements can significantly boost operational efficiency and create a stronger competitive position. This proactive approach will ensure that organizations remain relevant and successful in an ever-evolving marketplace.

What is AutomatedService?

AutomatedService’s back office software presents innovative digital solutions tailored for service enterprises, facilitating improved efficiency and profitability. Our all-encompassing Back Office system streamlines and organizes the demanding workflows inherent in running a service business. You can effortlessly capture customer details, guarantee that technicians are appropriately assigned to their tasks, and enjoy a significant decrease in paper consumption. With AutomatedService's field service management software, provided by Ascent Business Systems, you can elevate your customer service standards and drive revenue growth. The platform empowers your team with vital information to effectively manage and cater to your most valuable asset—your customers! The journey of managing new prospects commences with our intuitive sales lead entry and management capabilities. As potential opportunities evolve into actual sales, client data retains its consistency throughout the entire transaction lifecycle, fostering clarity and continuity. This strategy not only boosts operational efficiency but also fortifies customer relationships, ultimately creating a more cohesive service experience. By integrating these advanced tools, your business is poised for sustained growth and success in an increasingly competitive landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$70 per user per month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Zylog Systems

Date Founded

2001

Company Location

United States

Company Website

www.zsl.com

Company Facts

Organization Name

Ascent Business Systems

Date Founded

1988

Company Location

United States

Company Website

www.ascent-sys.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

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