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What is Fieldteam?

Fieldteam expertly integrates multimedia functions with cloud technology, connecting office staff and field teams to provide instantaneous updates on their tasks and locations. With vital job information easily accessible on their devices, field workers can communicate smoothly with both the office and their colleagues, as well as site contacts. They can also access enriched job details that include videos, images, and audio notes for a comprehensive understanding of their assignments. Fieldteam is designed to support your operations from start to finish for every task and estimate your organization handles. Once your service team receives a call, Fieldteam activates to boost efficiency immediately. The mobile apps tailored for your employees will greatly reduce the time spent in the office, thereby optimizing workflows. When a job is logged in the system and assigned, it instantly shows up in the worker's calendar, which can lead to an increase in billable hours, potentially elevating your monthly revenue significantly. Furthermore, this improved communication promotes collaboration and ensures that all team members are aligned throughout the duration of each project, contributing to a more cohesive working environment. Ultimately, Fieldteam not only simplifies processes but also enhances the overall productivity of your organization.

What is Dougal?

Dougal acts as a robust solution for job scheduling and field-work management, specifically designed for industries involved in trade and services. It aids coordinators and field staff in effectively handling customer interactions, job assignments, scheduling visits, managing calendars, and executing follow-up tasks. Every job is thoroughly recorded with a timeline of notes, photographs, activity logs, and billing information, which allows teams to evaluate their previous efforts and strategize future actions. Field personnel can easily access their assigned visits, add notes and images, log their time, and obtain job information while on the move. At the same time, office personnel can manage and arrange work schedules, generate timesheets, create quotes and invoices, and seamlessly import data from compatible accounting and contact management systems. Tailored for both sole traders and teams, Dougal serves various sectors such as plumbing, electrical work, HVAC, maintenance, installation, and inspection, particularly those that necessitate on-site visits. By consolidating field operations and simplifying job documentation within a single platform, Dougal ultimately boosts the overall efficiency and fosters improved communication among team members. This comprehensive tool not only enhances productivity but also provides valuable insights into operational performance over time.

Media

Media

Integrations Supported

Integrations Supported

QuickBooks Online
Xero

API Availability

API Availability

Pricing Information

$25 per user per month
Free Trial Offered?

Pricing Information

$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Fieldteam

Company Location

Australia

Company Website

www.fieldteam.com.au

Company Facts

Organization Name

Dougal

Date Founded

2017

Company Location

Australia

Company Website

dougal.app

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

Categories and Features

Popular Alternatives

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