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What is FineTalk?

Elevate the functionality of your chatbots by incorporating data from online sources, documents, and various file types, enabling the creation of tailored responses. Modify the visual components, branding, and conversational elements to resonate with your business's unique essence. By leveraging web resources alongside documents and files, you can enhance the overall chatbot experience for users significantly. The synergy between AI capabilities and human intervention guarantees that questions are resolved swiftly and efficiently. It is crucial to track the history of interactions to stay attuned to customer preferences and feedback. Moreover, you can personalize the foundational prompt, assign a name, define specific personality traits, and offer comprehensive instructions on how your chatbot should react in various situations. This extensive customization fosters a captivating and distinctive user journey that embodies your brand’s voice while also adapting to evolving customer needs. As a result, users feel more connected and understood, enhancing overall satisfaction and engagement.

What is CEDEX Technologies?

CEDEX Technologies stands out as a leading chatbot development company based in Kerala, India. Our dedicated team comprises experts in both chatbots and voicebots, all committed to delivering customized solutions tailored to the unique needs of our clients' businesses. We emphasize the design, development, and training of advanced chatbots and voice applications that exhibit conversational abilities, contextual understanding, and unique personality characteristics. As the field of chatbots evolves rapidly, these innovative tools are expected to assume roles once filled by humans across various industries such as customer service, e-commerce, entertainment, news, logistics, and corporate communications. Although the idea of creating chatbots might seem simple, producing one that effectively meets specific business goals requires the expertise of a highly skilled development team. Our chatbots ensure constant availability for customer support, eliminating the potential for downtime or customer dissatisfaction, which significantly improves overall service quality. Moreover, these intelligent systems can adeptly automate repetitive tasks, guaranteeing timely and accurate execution, thus optimizing operations and allowing human employees to concentrate on more intricate issues. In this way, CEDEX Technologies positions itself at the forefront of technological innovation, driving efficiency and enhancing customer engagement.

Media

Media

Integrations Supported

ChatGPT
Chatfuel
Dialogflow
Facebook Messenger
GPT-3.5
GPT-4
IBM Watson
Kik
Magento
ManyChat
PrestaShop
Skype
Slack
Telegram
Wit.ai
WooCommerce

Integrations Supported

ChatGPT
Chatfuel
Dialogflow
Facebook Messenger
GPT-3.5
GPT-4
IBM Watson
Kik
Magento
ManyChat
PrestaShop
Skype
Slack
Telegram
Wit.ai
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FineTalk

Company Website

finetalk.in/

Company Facts

Organization Name

CEDEX Technologies

Date Founded

2015

Company Location

India

Company Website

cedextech.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

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