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What is Finnegans GO CRM?

Efficiently manage your business opportunities while cultivating a personalized connection with your customers. You have the ability to oversee your entire organization online at your convenience, irrespective of the time or location. Our comprehensive Cloud-based solutions ensure you can access your information from any device, keeping you connected no matter where you are situated. Begin with just the necessary users today, and effortlessly expand as your needs change over time. We are dedicated to facilitating your growth journey. With our fully Cloud-based approach, you can put aside concerns related to physical spaces, hardware, or infrastructure. Enjoy the control and confidence needed to run your business with maximum flexibility and security. Whether you plan to adopt our top management practices or develop tailored processes and integrations, our committed team is ready to help you meet your objectives. Moreover, our solutions are crafted to evolve alongside your business, guaranteeing ongoing success and fostering innovation. This adaptability allows you to stay ahead in a constantly changing market landscape.

What is CIOPulse?

Gather the vital metrics and insights necessary to guide your IT staff, improve service quality, and enhance the overall IT customer experience effortlessly. With all the essential tools at your fingertips, you can be ready to implement your strategy in just a few days. CIOPulse acts as a user feedback platform designed specifically for CIOs and IT Service Delivery Managers who wish to foster a customer-centric culture within their IT departments. By applying Net Promoter principles, CIOPulse collects feedback via support tickets, project evaluations, and relationship surveys, equipping you with the vital metrics, alerts, and insights needed to drive service improvements. The platform offers visually appealing, concise, and adaptive surveys that are optimized for touch devices, ensuring a user-friendly experience for your customers across all platforms. This thoughtful design not only reduces survey fatigue but also leads to notably higher response rates, outshining traditional survey tools in terms of visual engagement. Furthermore, you have the capability to track and compare Net Promoter Scores across individuals, teams, departments, customer segments, various projects, and the entire IT organization. With CIOPulse, gaining a comprehensive understanding of customer satisfaction becomes a more efficient and effective process, empowering you to take actionable steps towards continuous improvement. Ultimately, this tool positions you to create a more responsive and customer-aligned IT service framework.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$595 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Finnegans

Date Founded

1992

Company Location

Argentina

Company Website

www.finneg.com

Company Facts

Organization Name

Silversix

Company Location

Australia

Company Website

www.cio-pulse.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

NPS

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