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What is First Due?

Keeping pace with the evolving landscape of firefighting and emergency response is increasingly challenging in today's world. National Fire and EMS organizations face difficulties in effectively managing their daily operations, spanning from Pre-Incident Planning to Response and Incident Reporting. Unfortunately, there is no single solution that adequately addresses the diverse needs of these agencies, which include personnel management, incident documentation, prevention strategies, and response coordination. A significant number of existing platforms rely on outdated technology and fail to leverage the advantages of cloud-based systems, such as enhanced flexibility and regular updates. As a result, many agencies find themselves locked into older software versions, missing out on essential features necessary for adapting to contemporary demands. Additionally, most available platforms prioritize records management and compliance over equipping first responders with the comprehensive information they require in the field, which can hinder their effectiveness. This gap in functionality underscores the pressing need for modernized solutions that prioritize the real-time needs of emergency responders.

What is Aladtec?

Easily implement rotational shifts that vary in complexity, or adjust shifts on a daily basis as needed. Team members have the opportunity to express their availability and sign up for shifts accordingly. The platform offers seamless integration of Aladtec scheduling data with various external applications, including reporting tools, dashboards, and performance metrics, which not only saves time but also minimizes the likelihood of data entry mistakes. Users can quickly generate reports that outline scheduled hours and payroll, along with outputs from customized forms, and have the capability to export these reports to cater to specific needs. Improve communication within the organization through Aladtec's messaging features, which allow for coverage requests and system notifications to be sent via email and text to both individuals and groups. In addition, you can maintain comprehensive personnel records, including emergency contacts, licenses, and certifications. The system provides the flexibility to adjust user settings and track time off, whether or not accruals are managed by the system. Moreover, our highly-rated in-house support team is ready to provide free and unlimited training via phone, chat, or email whenever assistance is required. With these robust features, your organization can not only streamline operations but also enhance overall effectiveness and productivity. Ultimately, this leads to a more organized and responsive workplace environment.

Media

Media

Integrations Supported

ArcGIS
ArcGIS CityEngine
FireInspection360
GeoComm
Streamline
Tyler Public Safety Insights

Integrations Supported

First Arriving Dashboards
QuickBooks Payroll
Sage People

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

First Due

Date Founded

2016

Company Location

United States

Company Website

www.firstdue.com

Company Facts

Organization Name

Aladtec

Date Founded

2002

Company Location

United States

Company Website

www.aladtec.com

Categories and Features

EMS

Not specified

Fire Department

Not specified

Fire Inspection

Not specified

Categories and Features

EMS

Availability Indicator
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
Refusal Statements
Shift Management

Fire Department

Equipment Tracking
Event Calendar
Incident Response Checklists
Scheduling

Law Enforcement

Certification Management
Court Management
Court Management Integration
Dispatching
Incident Mapping
Scheduling

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