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What is First Due?

Keeping pace with the evolving landscape of firefighting and emergency response is increasingly challenging in today's world. National Fire and EMS organizations face difficulties in effectively managing their daily operations, spanning from Pre-Incident Planning to Response and Incident Reporting. Unfortunately, there is no single solution that adequately addresses the diverse needs of these agencies, which include personnel management, incident documentation, prevention strategies, and response coordination. A significant number of existing platforms rely on outdated technology and fail to leverage the advantages of cloud-based systems, such as enhanced flexibility and regular updates. As a result, many agencies find themselves locked into older software versions, missing out on essential features necessary for adapting to contemporary demands. Additionally, most available platforms prioritize records management and compliance over equipping first responders with the comprehensive information they require in the field, which can hinder their effectiveness. This gap in functionality underscores the pressing need for modernized solutions that prioritize the real-time needs of emergency responders.

What is eSchedule?

eSchedule stands out as the premier option for first responders looking to transition to digital scheduling solutions. In addition to scheduling, it seamlessly incorporates timekeeping, training documentation, and various online forms. The platform is designed to be adaptable and tailored to meet your unique requirements. Known for its exceptional customer support, eSchedule caters to both small volunteer organizations and expansive departments with a workforce of hundreds. With a modular pricing structure, users are only billed for the features they utilize, ensuring cost efficiency. Since its inception in 2004, eSchedule has consistently evolved to meet the changing needs of its users.

Media

Media

Integrations Supported

ArcGIS
ArcGIS CityEngine
FireInspection360
GeoComm
Streamline
Tyler Public Safety Insights

Integrations Supported

First Arriving Dashboards

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$1,570/year
Pricing is based on the number of users and selected modulee.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

First Due

Date Founded

2016

Company Location

United States

Company Website

www.firstdue.com

Company Facts

Organization Name

eSchedule

Date Founded

2004

Company Location

United States

Company Website

goeschedule.com

Categories and Features

EMS

Not specified

Fire Department

Not specified

Fire Inspection

Not specified

Categories and Features

Employee Scheduling

Automated Scheduling
Employee Database
Group Scheduling
Messaging
Mobile Access
Reporting/Analytics
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

EMS

Availability Indicator
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
Shift Management

Fire Department

Equipment Tracking
Event Calendar
Incident Response Checklists
Scheduling

Law Enforcement

Scheduling

Legal Time Tracking

Not specified

Medical Scheduling

On Call Scheduling
Staff Scheduling

Nurse Scheduling

Float Pool Management
Online Scheduling
Overtime Calculation
Shift Dispatching / Messaging
Shift Scheduling
Shift Swapping
Skills Tracking
Vacation / Leave Tracking

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