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What is First Due?

Keeping pace with the evolving landscape of firefighting and emergency response is increasingly challenging in today's world. National Fire and EMS organizations face difficulties in effectively managing their daily operations, spanning from Pre-Incident Planning to Response and Incident Reporting. Unfortunately, there is no single solution that adequately addresses the diverse needs of these agencies, which include personnel management, incident documentation, prevention strategies, and response coordination. A significant number of existing platforms rely on outdated technology and fail to leverage the advantages of cloud-based systems, such as enhanced flexibility and regular updates. As a result, many agencies find themselves locked into older software versions, missing out on essential features necessary for adapting to contemporary demands. Additionally, most available platforms prioritize records management and compliance over equipping first responders with the comprehensive information they require in the field, which can hinder their effectiveness. This gap in functionality underscores the pressing need for modernized solutions that prioritize the real-time needs of emergency responders.

What is Fire Rescue Systems?

Fire Rescue Systems provides an all-encompassing suite of fire and rescue software tailored to tackle every element of emergency dispatch situations. Our platform excels in efficiency while remaining intuitive, making it ideal for high-pressure circumstances. Featuring a modular design, the system can be personalized to fit the unique requirements of any department, regardless of its size. With a broad selection of modules available, we effectively address a wide array of needs. Each module has been carefully optimized and thoroughly tested to guarantee peak performance and ensure user satisfaction. The Mobile Responder System (MRS) stands out as an integrated mobile app that delivers essential run information, allows users to check in for assignments, supports real-time messaging among team members, and offers GPS navigation to incident sites. This capability ensures that responders have critical tools at their disposal whenever they need them. Furthermore, our truck bay printers enhance efficiency by automating the generation of rip and run sheets, allowing vital information to be delivered quickly to speed up your response time. Whether dealing with 200 alarms or managing 20,000 across multiple jurisdictions, our Computer-Aided Dispatch (CAD) solution is powerful enough to meet any operational challenges with ease. This adaptability and efficiency solidify Fire Rescue Systems' reputation as a reliable ally in the realm of emergency response, making us a preferred choice for agencies striving to enhance their operational effectiveness.

Media

Media

Integrations Supported

ArcGIS
ArcGIS CityEngine
FireInspection360
GeoComm
Streamline
Tyler Public Safety Insights

Integrations Supported

iOps360

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

First Due

Date Founded

2016

Company Location

United States

Company Website

www.firstdue.com

Company Facts

Organization Name

Fire Rescue Systems

Date Founded

1983

Company Location

United States

Company Website

www.firerescuesystems.com

Categories and Features

EMS

Not specified

Fire Department

Not specified

Fire Inspection

Not specified

Categories and Features

EMS

Availability Indicator
Dispatch Monitoring
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Refusal Statements
Shift Management

ePCR

Not specified

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

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