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What is FirstComm?

Cloud IP PBX provides companies with the advantages of a traditional PBX system without the hefty initial investments typically associated with it. Moreover, it encompasses features like unified messaging and options for both sequential and simultaneous calling. Users can easily oversee their accounts through web portals available wherever there is Internet access, which ensures that vital calls are not missed, regardless of whether employees are at their desks or working remotely. This solution is not only cost-effective but also adaptable, catering to organizations of various sizes. By partnering with First Communications, businesses can gain access to a state-of-the-art platform while sidestepping any additional expenses. Since maintaining efficient phone service is vital for nurturing relationships with customers, remote teams, partners, and suppliers, adopting this modern technology becomes essential. Historically, phone technology advancements have been slower than those of other communication platforms, but now provides an exceptional opportunity to investigate SIP Trunking, which delivers superior capabilities at a significantly lower cost than traditional phone services. By making the switch to this progressive solution, your business could experience a remarkable boost in communication efficiency and overall productivity. Embracing these technological advancements will ensure that your organization remains competitive in an ever-evolving market.

What is Comcast Business VoiceEdge?

To fast-track your path to achievement, it is crucial to implement a reliable phone system that functions flawlessly across various locations and supports the applications and devices you use regularly. Our cloud-based PBX (private branch exchange) solution fulfills these needs and provides a host of benefits often found in traditional on-site PBX systems while eliminating the requirement for additional hardware and physical storage space. Comcast Business offers an extensive selection of hosted voice services designed for businesses of any size, all supported by the most expansive private voice-over-IP (VoIP) network in the country. When compared to conventional PBX solutions, VoiceEdge not only enhances performance but also decreases costs, simplifies management, and allows for greater scalability. Furthermore, our Business VoiceEdge Desktop App is now equipped with integrated Unified Communications tools that are essential for your organization’s connectivity. These features include a user-friendly softphone, voicemail access, screen sharing options, and integration with Chrome™, all consolidated on your desktop for optimal convenience and productivity. Consequently, these tools streamline your communication processes, enabling your team to operate more effectively and achieve greater success. By leveraging such advanced features, your business can ensure that it remains competitive in today's fast-paced environment.

Media

Media

Integrations Supported

Coalfire
DNSPerf
Delta Lake
Grabyo
ITP
Media Monitors
Oreka TR
Singular
Teamstack
Vantage Point
Wade & Wendy
businessphone.com

Integrations Supported

Coalfire
DNSPerf
Delta Lake
Grabyo
ITP
Media Monitors
Oreka TR
Singular
Teamstack
Vantage Point
Wade & Wendy
businessphone.com

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29.95/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

First Communications

Date Founded

1998

Company Location

United States

Company Website

www.firstcomm.com

Company Facts

Organization Name

Comcast

Company Location

United States

Company Website

business.comcast.com/enterprise/products-services/unified-communications/comcast-business-voiceedge

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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