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What is FirstGen?

FirstGen serves as NTT DATA's cutting-edge response to the challenges faced by property and casualty insurance providers. This sophisticated, online policy management system covers all facets of the insurance lifecycle, ranging from the initial sales efforts to the ultimate financial reconciliations. Tailored to accommodate the varied requirements of the insurance industry, FirstGen supports every category of P&C insurance. It utilizes a wide variety of parameters, tables, and rule engines to streamline product setups, including the establishment of rating and authorization thresholds. By externalizing its business logic, any necessary changes can be executed quickly without the need for programming adjustments. Renowned for its flexibility and capacity for growth, FirstGen can be deployed swiftly to align with organizational demands. Additionally, it can process transactions in various currencies and provides support for multiple languages. Offered by NDFS, FirstGen Cloud guarantees thorough oversight of key insurance functions, showcasing OPEN APIs and integrated services that enrich user interactions across a multitude of digital platforms. Moreover, the system boasts an intuitive interface, ensuring accessibility for both insurers and policyholders, fostering a seamless experience throughout the insurance process. Ultimately, FirstGen stands as an essential tool for modern insurers striving to enhance efficiency and customer satisfaction.

What is ALFRED Claims Automation?

Filing claims is often a complex yet vital task that many people, more than 60%, choose to avoid due to its convoluted nature and the significant time it demands. Artivatic has developed a tailored claims platform that addresses the needs of various insurance sectors, allowing companies to provide a seamless digital claims experience, facilitate self-processing, automate assessments, and improve the detection of risks and fraud while also managing claims payments. This innovative platform is designed to meet all your claims-related needs, delivering a fully automated and thorough evaluation process. Whether you're dealing with auto, health, travel, accidental, death, fire, SME, business, or commercial claims, this solution ensures comprehensive coverage. By simplifying the claims mechanism, Artivatic seeks to boost operational efficiency and enhance overall customer satisfaction, paving the way for a more user-friendly experience in the insurance landscape. With such advancements, the future of claims processing looks significantly brighter.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Apache Cassandra
Google Cloud Platform
IBM Cloud
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Oracle Cloud Infrastructure
Oracle Database
PostgreSQL

Integrations Supported

Amazon Web Services (AWS)
Apache Cassandra
Google Cloud Platform
IBM Cloud
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Oracle Cloud Infrastructure
Oracle Database
PostgreSQL

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10/claims/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NTT DATA FA Insurance Systems

Date Founded

1988

Company Location

Singapore

Company Website

www.nttdata-ndfs.com/images/resource/FirstGen%20Cloud%20General%20(P&C)%20Insurance%20Software%20Solution.pdf

Company Facts

Organization Name

Artivatic.ai

Date Founded

2017

Company Location

India

Company Website

alfred.artivatic.ai/

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

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