FirstGen Verified Customer Reviews (2026)

Since its inception in 1995, SurePayroll has established itself as a frontrunner in providing online payroll solutions for small businesses nationwide. As the pioneer of the Software as a Service (SaaS) payroll model, SurePayroll has evolved into a well-recognized name in areas such as payroll management, workers' compensation, 401(k) plans, and health insurance services. With an award-winning U.S.-based customer service team supporting its operations, the company has built a reputation for reliability and excellence. Recently, SurePayroll expanded its offerings to include HR services, further enhancing its comprehensive service portfolio. Trusted by a diverse array of businesses, financial institutions, and advisors, SurePayroll also provides options for co-branded and private-label solutions, solidifying its role as a valuable partner in the industry. This expansion signifies SurePayroll's commitment to adapting to the evolving needs of its clients.

Macaw AMS serves as a robust platform for selling insurance, utilized by brokers, MGAs, MGUs, Program Managers, and Lloyds Coverholders to streamline their business processes effectively. Designed with a focus on customer needs, it encompasses functionalities for CRM, Sales, and Underwriting, providing customers, producers, and service providers with access to user-friendly self-service portals. Additionally, Macaw AMS includes integrated Document Management and Task Management features, along with adaptors for seamless services such as eSignature, Payments, OFAC checks, and Mass Emailing, utilizing third-party solutions. The data analytics capabilities of Macaw AMS deliver advanced data visualization through predefined dashboards, enabling users to upload datasets and explore dynamic charts that offer insightful, multi-dimensional perspectives. With interactive, real-time visualizations, users can identify trends and derive insights that promote well-informed decision-making. Hosted on a secure cloud infrastructure, Macaw AMS is built on a relational database, with its primary Java-based components crafted in Java, allowing for efficient processing of 500-1000 policies daily at peak performance. As a notable benefit, Macaw AMS aims to decrease the per-policy costs by 30%, making it an attractive choice for insurance professionals looking to optimize operations. Ultimately, its comprehensive features and cost-saving potential position Macaw AMS as a transformative solution in the insurance industry.

Insly provides a wide array of software solutions that can be customized with your own unique modules, enabling you to optimize and fully automate the essential processes required to successfully run an insurance business. The platform encompasses all necessary components, including forms, workflows, a rating engine, a document template creator, an endorsement library, capacity management, and various other features. It offers built-in support for broker channels, ensuring effortless integration into your existing systems. Through APIs, users can access all functionalities, which helps in crafting an ideal Direct-to-Consumer experience. Standardized cases for new sales, mid-term policy adjustments, and renewals can be automated without any complications. Moreover, all premium accounting operations are handled efficiently, allowing for the generation of bordereaux and management reports with just a click. You also have the ability to create tailored reports and integrate third-party data, which significantly aids underwriters in the decision-making process. Additionally, the platform seamlessly aligns with your entire technology ecosystem, whether it involves legacy systems or modern solutions. This adaptability guarantees that your insurance operations are conducted smoothly and effectively, ultimately propelling your business towards greater success.